Irctc — FULL REFUND OF AIR TKT CANCELLATION NOT GIVEN

Address:

Ranchi, Jharkhand

I HAVE BOOKED THE AIR TKT FOR THE JOURNEY FROM DHARMSHALA TO DELHI ON 27TH DEC FOR FOUR PERSONS. ON 22ND DEC THE AIR INDIA CANCELLED MY TKT PNR Z8CK5 ALLOWING FULL REFUND DUE TO OPERATIONAL REASONS. BUT IRCTC HAVE DEDUCTED RS 250+ 1055 AS CANCELLATION FEE WHICH IS NOT IN ORDER AS AIR INDIA BOOKING OFFICE HAS CONFIRMED ABT FULL REFUND. AT LEAST 10 MAILS HAVE BEEN SENT TO IRCTC BUT EVEN AFTER 3 MONTHS THE BALANCE AMT OF 5000 ODD RUPEES HAS NOT BEEN REFUNDED TO ME.