Irctc — IRCTC TDR declined for wrong reason

Address:

Mathura, Uttar Pradesh

The following TDR was registered within the time stamp but IRCTC once again has refused for the refund by giving a false reason. Transaction ID: [protected] Train No./Name: 12715/SACHKHAND EXP PNR No [protected] Date of Journey: 11-Aug-2015 Date Of Boarding: 11-Aug-2015 Date of Booking: 09-Aug-2015 From: MATHURA JN (MTJ) To: KURUKSHETRA JN (KKDE) Boarding: MATHURA JN (MTJ) Resv Upto: KURUKSHETRA JN (KKDE) Quota: TATKAL (CK) Class: SLEEPER CLASS (SL) Ticket Amount:405.0 Ticket Type:E-ticket Reason For TDR: Train Late More Than Three Hours and Passenger Not Travelled. TDR Filing Date: 12-Aug-2015 20:01:13 HRS TDR Status CR Repudiate Cancellation ID: [protected] TDR Zone: NORTHERN RAILWAY (NR) Reason for TDR Registration Failed: Invalid TDR Timestmap : DELAY Name : KISLAYA SHARMA The train was partially cancelled and I filed TDR during the correct timestamp still they aren't refunding my money.