Irctc — Less Refund under TDR

Address:

Panipat, Haryana

I had filled TDR against PNR No.[protected]. It was under tatkal quota. The reson for filling TDR was 2 passengers bearth confirmed and 2 passengers waitlisted. All passengers did not travelled. The total amount of ticket was Rs. 4405 (excluding S.T. ), but amount refunded only Rs. 2075 to me. As per railway refund rule all charges minus clerckage should be refunded to me. I have e- mailed to IRCTC at least 25 times but not received any response except system generated message that your complaint has been forwarded to concerned department. This shows the deep negligence of IRCTC in respect of providing the service. Santosh Kumar Gupta Panipat Mobile: [protected]