Irctc — Long pending refund more then one and half year old

Address:

Mumbai City, Maharashtra

, i have put several reminders but of no use, still there is no positive reply from your end, kindly tell me where i can appeal to get the refund, shall i file written complaint in court for the refund against Indian Railway.
Harvinder Singh

From: "[protected]@irctc.co.in" <[protected]@irctc.co.in> To: [protected]@yahoo.com Sent: Friday, April 3, 2015 11:42 AM Subject: Re: Fw: Reminder: PNR No.[protected] : LONG PENDING REFUND MORE THEN ONE AND HALF YEAR OLD Dear Customer,

We would like to inform you that your below enclosed email has been
forwarded to the concerned department.You will receive a reply in this
regard shortly.


FIND ATTACHED HEREWITH ONCE AGAIN OF THE PROOF THAT THE TRAIN WAS MORE
THAN 3 HOURS LATE, IT HAS BEEN VERIFIED AND CHECKED BY YOUR TEAM. THE
INSTRUCTIONS HAS BEEN GIVEN FOR THE REFUND.KINDLY REFUND THE AMOUNT IMMEDIATELY WITHOUT ANY MORE DELAYREGARDS Harvinder Singh[protected] my user id 'harkawal75' Harvinder Singh[protected]