Irctc — Money is deducted in my account

Address:560037

Rs 11.50 is deducted from my sbi account .without any information.i had booked reservation, 8 day before .I PAID ALL AMOUNT at time of reservation, SO WHY ARE DEDUCTED THIS AMOUNT??refund it

bank information is given below

16-Sep[protected]Sep-2016) DEBIT

ICO[protected]IG0CQLHAB2Commission on IRCTC 11.50

from
nazish akhtar
bangalore
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Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
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Amount is not credited status showing CR Registered

Reason For TDR: Train Late More Than Three Hours and Passenger Not Travelled.
TDR Filing Date: 26-Aug-2016 16:39:44 HRS
TDR Status: CR Registered
PNR No. [protected]
Cancellation ID: [protected]
Registration No:[protected]

I purchase one water bottle in irctc canteen, but in that canteen are taking 5rs extra amount.
Actually water bottle cost is 15rs and irctc supply also mentioned in that bottle.
Then overall taken amount per bottle is 20rs
Pls take action immediately
From
Saikrishna
Tuni
[protected]

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