Indian Railway Catering & Tourism Corporation [IRCTC]

[Resolved] Irctc — Need refund for the train cancelled itself

vicky_dceian

from Mumbai, Maharashtra

Address:

New Delhi, Delhi

Respected Sir/Ma'am, I have booked two tickets from NDLS to GWL for 27th Dec 2014 with PNR no :[protected]. Since this train was cancelled itself, I was expecting to have the full refund in my account, but I have not received anything yet. When I talked to customer care, they told me that it was possible if I would have manually cancelled it only in 72 hour. This is something ridiculous where Train cancelled itself, which means I have not used your services for which you have charged me around 2100/-. It just gets me more pain. So please help me in cancelling these tickets and refund me accordingly. I would be highly obliged to you. Please let me know if you need any further details. Thanks & Regards, Vishal Bhardwaj Ph: [protected] PNR: [protected]

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Aug 13, 2020

Complaint marked as Resolved

Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.

Jan 03, 2015

Updated by vicky_dceian a

Jan 05, 2015

Updated by vicky_dceian This Complaint has been resolved Thanks to indian railway and [protected]@irctc.co.in to refund the amount. I just mailed to the mentioned email id and they helped me.

BEWARE: Few fraudulent people called me from the number: +91- [protected] on the name of IRCTC.They tried to take debit card details and made an attempt to do online transfer or shopping.