Irctc — No information from IRCTC on train cancellation.

Train no: 16032 date: 06/07/2015 Either I go back to house and slept or what? You people never bothers about passengers just you need money. Today we wake up at 4:00AM carrying 2 yeras child and catch the Auto and paid him 100Rs. but after reaches station there is a message that train was cancelled. Why you (IRCTC) people don't send at least one message. that train is canceled. Now we have urgent work in chennai at malaysia embassy we have appointment at 1:00PM. what I have to do now. I knew you just ignore this mail or you can reply "we regret". the words is simple but facing the problems are different. I decided I don't want use IRCTC any more. better to go railway station for bookings. INDIAN RAILWAY members may advise to IRCTC on cancelled trains. Sorry to say.
Was this information helpful?
No (0)
Yes (0)
Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Indian Railway Catering & Tourism Corporation [IRCTC]
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    17%
    Complaints
    10799
    Pending
    0
    Resolved
    1834
    Indian Railway Catering & Tourism Corporation [IRCTC] Phone
    +91 44 2530 0000
    Indian Railway Catering & Tourism Corporation [IRCTC] Address
    9th Floor, Bank of Baroda Building, 16, Parliament Street, New Delhi, Delhi, India
    View all Indian Railway Catering & Tourism Corporation [IRCTC] contact information