Irctc — no refund amount in my bank account

Hello i am dev raj pandey and i want to complain against the irctc because my cancellation amount did not refund in my bank and i also complaint it in the irctc customer care and e-ticket @ irct.co.in but there have no any response on my mail and phones and now i am helpless so please help me on my problem i am sending all information regarding for this and also sending the bank statement from booking date to today

pnr number [protected].
an amount of rs. 1505.0
date of cancellation of e-ticket/date of
Failure of e-ticket booking:24-apr-2018.