Irctc — No refund on cancellation of train

Address:

Vadodara, Gujarat

I did not get refund for the e-tickets booked for which the scheduled train was cancelled and had to make alternate arrangements causing lot of inconvenience. I was told that the refund will be paid automatically as it happens in case of W/L e-ticket not getting confirmed. Booked Ticket details are as follows. Booked Ticket History Last Transaction Detail Transaction ID: [protected] PNR No [protected] Train No./Name: 12910 / BDTS GARIB RATH Date of Journey: 30-May-2015 Date Of Boarding: 30-May-2015 Class: THIRD AC (3A) From: VADODARA JN (BRC) To: BORIVALI (BVI) Boarding: VADODARA JN (BRC) Resv Upto: BORIVALI (BVI) Quota: GENERAL (GN) Ticket Type: E-ticket Passenger Details SL No. Name Age Gender Berth Preference Food Choice Concession Status 1 VANDANA JAIN 40 Female NO CHOICE RLWL 2 SANJANA JAIN 14 Female NO CHOICE RLWL Payment Details Payment Option:HDFC Bank Ticket Charge:960.0 Service Charge:44.94 Total:1004.94