[Resolved]  Irctc — Non Availability of Refunds for Cancelled Air Ticket

Address:

Rupnagar, Punjab

My Spicejet flight for two passengers (Ranjan Das and Anindita Dey) with PNR-F5H2RP from Kolkata to Agartala scheduled on 21 December 2014 was cancelled "BY THE SPICEJET" on 08 December 2014 . This ticket was booked from IRCTC on 12 October 2014 under the IRCTC transaction Id [protected]. Since the flight and the ticket were cancelled by the Spicejet Airlines, I must get my full refunds which is Rs.6148 (Rupeed Six Thousand One Hundred Forty Eight only). It was informed through e-mail by the Spicejet that the refunds has been refunded to the booking agency (which is IRCTC). However, until now I have not received my refund money for the above-mentioned cancelled ticket. Several times I have tried to contact IRCTC customer care on [protected], but everytime I got the message that all "customer care staffs are busy". I have also sent many e-mails regarding my above-mentioned refunding issue, but until now I have not received any reply from IRCTC. So, I request you to please help me to get my eligible refunds of Rs.6148 back soon. I am waiting for your kind assistance. Thanks and Regards, Ranjan Das Contact number: [protected]