Irctc — Non standard and Unreasonable Food price in SABARI EXPRESS (No:17230) | |||
Hello Sir, I travelled in Sabari express (No: 17230) on June 6th 2015 from Aluva station(AWY) to Trivandrum(TVC).Through out the journey I have observed that the catering staff are selling food items with a very non-standard and unreasonable price tag from all the customers including myself. They demanded a price of Rs.50 for three vegetable cutlets.My requirement was just two cutlets and the catering staff was very adamant that he would not sell it in twos and only threes.I had no other option other than buying it and found that many of my fellow travellers could not afford to buy the same. Quality was also below standard(Cold and bad taste).I felt cheated.It's high time IRCTC should form a cell checking all these irregularities happening across various trains in our country. I could suggest a few remedial actions like pasting the uniform price tag of all the items in all the compartments.Some sellers in the platform are also doing the same-selling above MRP of various products including Railneer water bottle. The same display of price in the platform is also necessary. Already railway is loosing various customers for various reasons like poor management, low airfares, poor on time performance etc. Please do the needful.This email is not a demand for refund but there should be a system the general public can use so that they are not exploited unreasonably. Was this information helpful? | |||
Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint. | |||
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