Irctc — Overcharging on IRCTC Canteen at Allahabad station-Platform 7

Address:Allahabad, Uttar Pradesh

This is to register a complaint for IRCTC Canteen at Allahabad Railway Station. Stall number: 3 on platform number 7, Owner: Mathura Prasad. Canteen Vendor is charging Cooling Charges Extra Rs. 5 for the mineral water bottle. Vendor charged Rs. 20 for the bottle with MRP. Rs. 15.00. After asking for MRP, He said that cooling charges extra. Almost every vendor on platform is charging extra in IRCTC approved Canteen. Stall number 1 on platform 7 charged Rs.25.00 for Amul Cool Flavored Milk which has the MRP. Rs.20.00. He was ready to return the Rs. 5.00 after argument, but later he refused to give cold mineral water bottle because he did not want to sell that on MRP. Hope someone is concern about this and action will be taken to stop this. Thank you.
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Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
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Stall no:cs new3 located between pillar no. 10 and 11 on platform no.8 in visakhapatnam railway station is overcharging from the customers. I was charged 10 rupees for coffee which is priced as 7 rupees on price chart and they charged me 20 rupees for a water bottle with mrp-15 rupees..on asking the reason for their over charging they reason that all the other stalls are charging the same amount and they are not even bothered about a complaint being filed against them for the above reason.Kindly respond soon and hope the issue will be resolved soon

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