Irctc — Please improve site response time

Address:

Hyderabad, Andhra Pradesh

Hi, I request to the Indian Railway ministry to improve the response time of the irctc.co.in site. We really got fed up with the way site response on each action performed. Please do something to save the time of people. We do opt for online booking to save the time and avoid the long queues at the railway booking counters but online booking is taking more time than manual booking counters. For such a populated country having the single site for booking the tickets would not be sufficient and if having the single site is the limit then you should maintain the high end servers which can respond very fast to the user requests. Though IRCTC app is launched for Windows 8 phone but still many people don't use the same as most of the population are still using windows XP or Windows 7 or Andriod, IOS7. In the proof attached with the complain you can see that I highlighted the loading symbol on the top left corner even after selecting the payment mode. I nearly waited for 30 minutes for next page to appear. I request you to seriously look into this matter and think over these concerns. Thanks, Bhupender Agarwal