Irctc — Poor service

Address:

Meerut, Uttar Pradesh

Sir, we were travelling from New Delhi to Puri in the train number 12802, PURUSHOTAM EXP ( PNR no. [protected] ) on 5th August 2015 and returned back on the same route on 8th August but in the train number 12815, Nandan Kanan EXP ( PNR No. [protected] ). In both the trains service was very poor, the blankets which were given were not washed properly with a lot of bad smell and dust. Also the food provided by th e pantry which was on payment basis was not of the good quality. I also made the complaint on the complaint book which was provided by the ticket checker ( Book Number 11, A/296 ) in the PURUSHOTAM EXP. The tea given by one of the vendor Shintu was 140 ml. instead of 150 ml. It is my sincere request to please improve the services given by Railway so that we along with others do not suffer with the same. ALKA 46, ANANDLOK COLONY, ROORKEE ROAD, MEERUT, UTTAR PRADESH Ph. No. [protected]