[Resolved]  Irctc — RAC passenger Inquiry

Address:

Mumbai City, Maharashtra

This is against the system which our indian railway is following ...As an Indian i personally did not understand why cannot we change this old system and apply new ideas for the RAC passengers .


For the past 2-3 years i am travelling in Rajhani from Mumbai-Delhi- Mumbai in AC2 and if i book 3 tickets i will get 2 seats or 1 and a half seat ..or if i book 2 tickets i will get 1 seat. This is not acceptable


This year i have travelled on[protected] n have booked 2 tickets in August Kranti Rajhani from Delhi- Mumbai i got 2 RAC both sharing with unknown people ..I have to share seat with my 2 children in 1 seat ..i.e we are 3 persons in one seat .


I can suggest Railway to stop RAC also from travelling as u prepared yr chart 3 hours before the departure .As a passenger in my compartment i have notice all the seats which are front of the 4 seat r RAC passenger that means there are approximately 10-12 RAC passenger sharing a seat it is such an uncomfortable situation for an overnight journey .


I suggest Railway should work on this :


1. Like how Railways has started announcing from this Month, no Waitlist passenger can travel .-GOOD start.


2. Computerised system can do wonders, Your system prepared chart 3 hours before the departure, hence railways has details of confirmed passengers(in a coach of fifty seats i[censored] have 50 confirmed seats stopped RAC )
3.Railways can make it into the practise of passenger like how they have make practise of E -tickets .Once the rules are told i believe passenger will follow rather than struggling for the seat and unnecessary travelling .


4.OR railways should add Coaches for RAC .


I am interested if you can call people also when Railway decide on such matters, since we are the one who travels and face such situation.So we can tell better .


I hope some change can bring comfort to the passenger .


Railways can contact me on [protected]


Thank you


Vijeta