[Resolved]  Irctc — Refund Against Cancellation

Address:

Kolkata, West Bengal

On 25.03.2015 I booked an e-ticket vide PNR No. [protected] from ERS-LTT. Due sudden change in my scheduled program, and as the chart was prepared I cancelled my ticket by filing TDR online well before the scheduled departure of the train. But the railway denied claim stating that the passenger has travelled. On providing proof & details that I had not travelled & cancelled the ticket by filling TDR well before the departure of the train the case was re-opened but still I have to get the refund. As mentioned in my claim I confirmed that after filling TDR, the same day I travelled from ERN-Chennai Central & than next day (26.03.2015) from Chennai Central to Howrah by Corromondal Exp which leaves at 8.45 hrs.(eticket PNR No. [protected]) which confirms that I had not travelled on TDR filed ticket PNR No. [protected] (ERS-LTT). Hence I request you to do the needful to get my refund.