Irctc — Refund of fare on filing TDR on e-tkt while train in running position( wait-listed e-tkt of one adult and one child) of PNR no [protected]

Address:

Agra, Uttar Pradesh

Ref : Pl ref (i) My Tkt PNR no [protected] and [protected]. (ii) My TDR file dt 30/05/2013, TDR ref no [protected]. (iii) IRCTC email dt 26 Jun 2013 and 08 July2013; (iv) My email dated 30-june-2013 and 25/07/2013 (v) My telephonic conversation at customer care IRCTC dt 02/09/2013 (vi) IRCTC reply dt 22 Apr 2015 on my application dt 19 Apr 2015 Sir, I write following points for consideration please : 1 I took e-tkt for journey from Agra-cantt to Chennai by train no 12434 Rajdhani Exp for dt 29/05/2013 for five persons (PNR no [protected]). Out of which one adult and one child was in waiting position after preparation of reservation chart. Thereafter I retain computerised tkt ( having PNR no. [protected]) for one adult and one child. 2 It was not possible for me to sit on two different births in different coaches of same train at same time. 3 On verbal enquiry at railway stn: Agra-cantt enquiry office I intimated that person in waiting status on e-tkt (PNR no [protected]) treated without tkt as the fare of one adult and one child automatically refund to A/c holder. 4 During journey period when fare not refunded to my a/c I filled TDR on 30/05/2013(TDR ref no [protected]). But no – action taken on TDR and refund not made to me. 5 Obviously it is a case of cheating of railway managers i;e neither to mention clearly weather the waitlisted person of e-tkt can travel with partial confirm person of that e-tkt or not. There is no option for cancellation of waitlisted passenger on partial confirm e-tkt after preparation reservation chart. And also no action taken on TDR filed while train in running position. In view of above It is requested to look into facts of points mentioned above and pass order to refund the fare of one adult and one child of e-tkt (PNR no [protected] ) as I filled TDR when train was in running position. Thanking You. Sanjeev Kumar Chhonker 2, EME Enclave, Madhu Nagar, AGRA-282001, Mobile: [protected] date : 04 May 2015