Irctc — refund of tatkal ticket

Address:Kannur, Kerala

Dear sirs, I had booked a tatkaal ticket from kannur(CAN) to Chiplun(CHI) on 7-5-15 PNR [protected] . As I got no confirmation I had to book a premium Tatkal in a train 50 minutes earlier(CNF). Even at 8-am, I am not getting information regarding the first ticket . The chart is not prepared 3hrs before departure from original station. Hence the first tkt (PNR-[protected]) may be cancelled from your end, a, s otherwise I will lose money due to fault from your end. yours faiyhfully DR.K.M.DINESAN MURALIKA PORORA- PO MATTANUR KANNUR KERALA Mob.[protected]
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Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
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I have not received the refund towards the waitlisted Tatkal ticket with transaction Id - [protected] and PNR - [protected] in the train 12704 / FALAKNUMA EXP.

The ticket was booked on 18th of June using my ICICI debit card. Please guide me on the refund process as its almost been a month and I am yet to receive the refund.

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