Irctc — Refund payment of ticket not issued - refund of ticket fair due to delay of train more than 3hr

Address:Vadodara, Gujarat, 91
Website:www.irctc.co.in

Dear sir/madam, i had booked a ticket from brc to kuh journey date 5 jul 2016, but the train got late for more than 5 hours (schedule departure at brc was 5:12 am). i had filed the tdr on the same day at 05 jul-2016 9:13 hrs. the status of tdr showing cr repudiate. i was waiting for the train but the train got late so much, so i have filled the tdr before actual arrival of train at brc. please help me on this matter. as per rule total amount of ticket should be refunded if the train gets late more than 3 hours. pnr: [protected] transaction id: [protected] date of journey: 05-july-2016 ticket amount: 2196.00 tdr filing date: 05-july-2016 9:13:52 hr tdr zone: east central railway (ec) reason for tdr registration failed: invalid tdr timestmap : delay
+2 photos
Was this information helpful?
No (0)
Yes (0)
Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
Jul 24, 2016
Updated by hiteshmm
Dear Sir/Madam, I had booked a ticket from NDLS to MFP journey date 2Aug2014, but the train got late from more than 12 hours.I had filed the TDR on the same day at 02-Aug-2014 17:39:48 HRS.The status of TDR showing CR Repudiate.I was waiting for the train but the train got late so much so I have filled the TDR little late.Please help me on this asap. As per rule total amount of ticket should be refunded if the train gets late more than 3 hours. PNR: [protected] Transaction ID: [protected] Date of Journey: 02-Aug-2014 Ticket Amount: 1770.0 TDR Filing Date: 02-Aug-2014 17:39:48 HR TDR Zone: EAST CENTRAL RAILWAY (EC) Reason for TDR Registration Failed: Invalid TDR Timestmap : DELAY
Complaint comments 

Comments

Required to be solve in a week

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Indian Railway Catering & Tourism Corporation [IRCTC]
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    17%
    Complaints
    10797
    Pending
    0
    Resolved
    1834
    Indian Railway Catering & Tourism Corporation [IRCTC] Phone
    +91 44 2530 0000
    Indian Railway Catering & Tourism Corporation [IRCTC] Address
    9th Floor, Bank of Baroda Building, 16, Parliament Street, New Delhi, Delhi, India
    View all Indian Railway Catering & Tourism Corporation [IRCTC] contact information