Irctc — Regarding e-Ticketing Service

Sir, I had booked an e-ticket on 06/02/2015, the details are as follows:- Train no.- 15645/ Guwahati Express. (From LTT to PATNA, Boarding Stn- KHANDWA) Class- 2A PNR No. - [protected] Date of journey - 07/02/2015 When I booked the above ticket, the current status was shown as "CNF", but after the chart preparation my current status was shown as "W/L 1". Due to it, I couldn't travel and my fixed schedule was disturbed. When I consulted the railway officials, even they couldn't reply satisfactory. Please see the matter seriously as tension and economic loss were incurred by me, which ofcourse was not mine. Tnx KUMAR ABHINAV [protected]