Indian Railway Catering & Tourism Corporation [IRCTC]

[Resolved] Irctc — TC deleted my ticket from my mobile

sumanrajput

from Gurgaon, Haryana

Address:

Lucknow, Uttar Pradesh

Hi, Today I am travelling from Lucknow to Banda. When TC came to check ticket. I shown him the mobile ticket. After checking my ticket he just deleted my sms ticket. When I get back my mobile and saw that TC deleted my sms, then quickly I called him but he just ignored and went away. Next time when TC was passing near by my berth, I called him and tell about my concern that you deleted my mobile tkt sms. He was not accepting that he deleted ticket and he told don't worry nothing will happen. He also told that get mobile sms again. As of now I am travelling as a without ticket. I told him that when I will de board at Banda Junction then what is proof with me that I am having ticket. Because you deleted my mobile ticket sms. Here I am having two concern. 1st- TC deleted my sms but he is not even accepting this thing and blaming to me that I get deleted the sms. 2nd- He told that nothing will happen when you will de board. Kindly tell me is this he way to give direction? I am providing the below details so that your team can check that who was the person on duty at that time because I don't know even the name of that TC. PNR Number : [protected] Date : 22-Oct-2014 Train Number : 15009 Train Name : CHITRAKUT EXP From Station : LJN To Station : BNDA Berth: S1/43/UB I hope Indian railway will help to solve this concern and will update me as soon as possible. Hoping for the best and positive response from your team. Thanks & Regards, Suman Rajput [protected]

Was this information helpful?

No (0)

Yes (0)

Aug 14, 2020

Complaint marked as Resolved

hb 8cyxqe uq3y c81o2 38ghSVCFJGG U.WEFGIWTJIJH;HQIHEJBFQ ERFJHERGJJJWKSHBBAHGDHGFUUEROJHJHHDBNGVJWJRFHJHEJHHPWEE KEOGJIIHJhjghjidgifg

Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.

Oct 22, 2014

Updated by sumanrajput Hi,

Today I am travelling from Lucknow to Banda. When TC came to check ticket. I shown him the mobile ticket. After checking my ticket he just deleted my sms ticket. When I get back my mobile and saw that TC deleted my sms, then quickly I called him but he just ignored and went away.
Next time when TC was passing near by my berth, I called him and tell about my concern that you deleted my mobile tkt sms. He was not accepting that he deleted ticket and he told don't worry nothing will happen. He also told that get mobile sms again. As of now I am travelling as a without ticket. I told him that when I will de board at Banda Junction then what is proof with me that I am having ticket. Because you deleted my mobile ticket sms.

Here I am having two concern.
1st- TC deleted my sms but he is not even accepting this thing and blaming to me that I get deleted the sms.
2nd- He told that nothing will happen when you will de board. Kindly tell me is this he way to give direction?

I am providing the below details so that your team can check that who was the person on duty at that time because I don't know even the name of that TC.

PNR Number : [protected]
Date : 22-Oct-2014
Train Number : 15009
Train Name : CHITRAKUT EXP
From Station : LJN To Station : BNDA
Berth: S1/43/UB

I hope Indian railway will help to solve this concern and will update me as soon as possible. Hoping for the best and positive response from your team.

Thanks & Regards,
Suman Rajput