Irctc — TDR Filed

Address:

Surat, Gujarat

Refund is not processed for TDR Filed Now IRCTC has cleaned all my TDR and booking history without informing me. I filed the TDR on 30 May 2015 same day after the chart preparation before 5hrs train arrival time at boardimg station due to passenger not travelled due to ticket in RAC after chart preparation. I have been constantly following up with IRCTC customer care on mail, but everytime they give me different excuses like the case has been sent to the railway zonal office for approval and after approval the amount will refunded I'm your account. Frequently I checked my IRCTC it shows TDR registered. One fine day the IRCTC removed all the booking history and cancelled tickets and TDR history as well. Also they are not explaining why my booking history has been cleaned from my account without informing me... TDR filed on 30 May 2015. Still the refund money not credited... [IRCTC #1758045]