Irctc — TDR Payment

Address:

Chennai, Tamil Nadu

Hi, I had cancelled my ticket against PNR number [protected] for train number 12616 at 22.26 hrs on 17th January 2015. The train was running late by more than 7 hours whereas the scheduled departure was 23.25 hrs on 17th January. As per the railway cancellation rules, "Full refund is permissible if refund is obtained/online TDR filed before actual departure of the train if train in running more than 3 hours late". I filed the online TDR on 17th January at 22.26 hrs (attaching IRCTC snap shot) when the scheduled departure of the train was at 23.25 hours and actual departure was around 7 am the next day 18th January. I have received an email that I have been refunded Rs.515 whereas I am entitled to refund of the entire payment of Rs.1035. I request the refund of the remaining Rs.520. Thank you. Regards, Arivazhagan GD [protected]