Irctc — TDR Refund denied though train was late more than 3 hours | |||
PNR: [protected] / [protected] Journey Details - Mangalore junction to Thane Train - 12134/MUMBAI EXP Date of Journey - 08-Oct-2014 Class: THIRD AC (3A) Train 12134/MUMBAI EXP was rescheduled to 23.00 Hours on 08-October-2014. The actual departure time as per regular schedule was 14.00 Hours. I had filed the TDR with reason "Train Late More Than Three Hours and Passenger Not Travelled". I received a reply from railways as "Train RUN Normal", and NO REFUND PROCESSED. Kindly find the attached notification from Konkan railway corporation limited which shows the train was actually delayed for more than 8 hours. I have dropped multiple emails to [protected]@irctc.co.in but the request hasn't been reopened yet. Request you to escalate this and help me out to get my money refunded. Was this information helpful? | |||
Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint. | |||
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