Irctc — TDR repudiated due to invalid timestamp

Address:Chennai, Tamil Nadu

I have booked 2AC ticket in Train no 12296 Sangamithra Exp from Chennai to Bangalore for 29.06.15 (PNR No [protected]) I also have booked a train ticket from Bangalore to Hubli in Jodhpur Express on same day departing Bangalore by 21:50 (Sangamitra is supposed to reach Bangalore by 20:10 hrs) After reaching Chennai Central I was shocked to notice that the Sangamithra train was running late by around 5 Hours and expected to depart from Chennai by around 17:30 only (schedule departure: 13:50); in that case I could not catch the connecting train to Hubli from Bangalore since the Sangamithra wont reach Bangalore by 21:50 so in a hurry, I had to travel by bus from Chennai to Banglore and got into Jodhpur Express same day; after boarding only, I could file TDR application by around 22:15 hrs For a physically challenged person like me, it was of great difficulty in commuting from railway station to bus stand and vice versa... and time consuming... full of tension... my BP shot up heavily... but to my dismay, my TDR request was rejected saying that TDR was not filed within 3 hours... Kindly consider my case and get me the refund at the earliest Sethu [protected]
Was this information helpful?
No (2)
Yes (4)
Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Indian Railway Catering & Tourism Corporation [IRCTC]
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    17%
    Complaints
    10798
    Pending
    0
    Resolved
    1834
    Indian Railway Catering & Tourism Corporation [IRCTC] Phone
    +91 44 2530 0000
    Indian Railway Catering & Tourism Corporation [IRCTC] Address
    9th Floor, Bank of Baroda Building, 16, Parliament Street, New Delhi, Delhi, India
    View all Indian Railway Catering & Tourism Corporation [IRCTC] contact information