Irctc — train cancelled but refund amount is not as per railway rules

Address:Ghaziabad, Uttar Pradesh

Sir, I, Asheesh Kumar Pandey was scheduled from REWA to ANVT on dated 29th may 2015. I got SMS to mobile no [protected] by IRCTC on 28th may 2015, time 8.03pm, Train no. 12427 boarding at REWA dated 29-MAY-15 is cancelled by Railways. Pl Cancel your PNR No. [protected] online to get refund as per Railway Rules. After getting above SMS by IRCTC, I cancelled my ticket as follows below and got refund RS. 2055 only. As per rules of railway I am entitle for full refund of my ticket booked amount. Requesting you please do the needful our booked amount as soon as possible. Cancelled Transaction Details Transaction ID:[protected] PNR No [protected] Train No./Name:12427 / REWA ANVT EXP Date of Journey:29-May-2015 Date Of Boarding:29-May-2015 Class:THIRD AC (3A) From:REWA (REWA) To:ANAND VIHAR TRM (ANVT) Boarding:REWA (REWA) Resv Upto:ANAND VIHAR TRM (ANVT) Quota: GENERAL (GN) Date of Cancellation:29-May-2015 12:25:01 HRS Ticket Type: E-ticket Cancellation ID:[protected] SL No. Name Age Gender Status Cancellation Date 1 Asheesh K Pandey 40 Male Cancelled 29-May-2015 12:25:01 HRS 2 Roop Rani Pandey 33 Female Cancelled 29-May-2015 12:25:01 HRS 3 Tithi Pandey 13 Female Cancelled 29-May-2015 12:25:01 HRS 4 Sarah Pandey 7 Female Cancelled 29-May-2015 12:25:01 HRS Refund Details Refund Status:REFUNDED Refund Date:31-May-2015 Refund Amount:2055.0
Was this information helpful?
No (0)
Yes (0)
Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Indian Railway Catering & Tourism Corporation [IRCTC]
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    17%
    Complaints
    10798
    Pending
    0
    Resolved
    1834
    Indian Railway Catering & Tourism Corporation [IRCTC] Phone
    +91 44 2530 0000
    Indian Railway Catering & Tourism Corporation [IRCTC] Address
    9th Floor, Bank of Baroda Building, 16, Parliament Street, New Delhi, Delhi, India
    View all Indian Railway Catering & Tourism Corporation [IRCTC] contact information