Irctc — Train cancled but tkt amt not refunded

Address:Patna, Bihar

my transaction ID is [protected] and pnr no is [protected] the date of journey is 10july 2015 fm patna to secundrabad and train got cancelled we have booked the ticket through IRCTC, as i have discussed the same to customer care of IRCTC they are saying that you will not get...AMT REFUND
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Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
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I had booked ticket vide PNR No[protected]for fm patna to secundrabad Sup Exp for journey on 10july Jun 2015 from patna to secundrabad boarding at patna . On 10 july at 12.25 hrs on reaching station i came to know that train is cancelled. I could not cancel my ticket thinking that if train is cancelled there will be autho refund in the accout booked on line. On enquiry after four days i got reply that amount can be refunded only on filing TDR within 72 hours. The cancellation of train is from Railway side there is no my lapse so I request to credit the amount of 8171/- in my account

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