[Resolved]  Irctc — Water Bootles sold at excess rates than the print rates

Address:Mathura, Uttar Pradesh

Hi, I had a stoppage at Mathura railway station and had to buy a bottle at Rs 20, which had a print MRP of Rs 15. I also saw that it was being sold to everyone at Rs 20, as fellow passengers were buying it and said nothing can be one about it. Further, the bottle had a local branding "Jal neer" and wasn't child, just a normal bottle slightly cooler. These bottles were sold by the vendor having a stand counter with a freezer(Stall type) on main railway station. The train stopped there, while heading towards Agra. It doesn't make big difference, but with summer season heading and passengers being forced to buy low quality bottles at rates higher than MRP is not right. The public drinking water was hot and not sure, if hygienic either, so couldn't be used for drinking, at least in this current summer season.
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Aug 14, 2020
Complaint marked as Resolved 
Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
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