IRCTC Website — Refund not received

Address:New Delhi, Delhi, 110024
Website:www.irctc.co.in

Hi
This is to inform you that i booked train ticket from agra to nizzamuddin for 13th june 2016 for 5 individuals which was rac at the time of booking later on it was confirmed. When we went to railway station we got the information from t. T. E. That the train is 5 hours late and we boarded another train after 4 pm. Though the train was late i filed tdr before boardin another train. And after some time, i recieved email from railways that the tdr was repudiate with the reason train was late only 32 minutes how ever we boarded another train after 4:00 pm till that time trains was not there. Request you please check with the concern department


Regards,
Gaurav soni
[protected]
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Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
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i received call from irctc from number [protected], and they said are ready to transfer amount in my credit card and they were asking for credit card details and they tried to make transaction of 9000 but it got decline as i gave them wrong information and i asked them it is confidential information i cannot share with them but they insisted me to share the same, they were very rude and i have the recording of the same .


regards,
Gaurav Soni

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