Irctc — Worst website in the world

Address:Chennai, Tamil Nadu

Very poor website in the world - only one IRCTC. IRCTC working under some agencies not under by central government. Its true. I[censored] say, this website slow is because of number o[censored]sers is high. Why the same is not happening in private users like Google/Yahoo.. Etc., If I have to book the tickets through agency, I am getting freely. If this is the thing, why u are keeping the website for customers. Please do the needful.
G VIJAYA KUMAR
91 [protected]
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Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
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IRCTC site during peak period is very slow literally site does not load. For past few days I am trying to book tatkal tickets but failing to do so even access your login screen "Lightweight Version" during peak hours becomes super heavy this should not happen considering the face site like Google, facebook they take lot more hits most of time than IRCTC website during peak period. I would request that site needs performance tuning backend side rather than front end side instead of creating light versions of site you can fine tune the backend of IRCTC.
Hope that you will improve the performance of IRCTC.


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