Irda — amount deducted from bank account without my knowledge.

Address:

Ahmedabad, Gujarat, 382440

Bharti axa life insurance co. Has deduct amount of rs.12815/- from my savings bank account. (Bank of india. Vatva industrial branch) my account no:[protected]. Without my permission and knowlwdge. On date 10/07/2018. From the passbook copy i came to know about this matter. Such amount has been deducted through the bharti axa insurance co. I do not have such policy which regards the company has deduct the amount. I did not give any auto debit mandate authority to bharti axa life insurance co. Several time i have asked to the company to provide the proof or any other document that on which policy policy behalf they deduct the amount? But the company is not giving any sufficiant reply and every time asking for for more time to investigate the matter. For more than last 2 month i am still waiting for the proof or evidence from the company. But they are failed to solve the matter and adjust that amount on other person.
I want my money back to my account immidiatly.