IRDA Customer Care
Insurance Regulatory and Development Authority of India
Customer satisfaction rating: 2%
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126
COMPLAINTS

IRDA Customer Care

Insurance Regulatory and Development Authority of India

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Address
3rd Floor, Parisrama Bhavan, Basheer Bagh
Hyderabad
Hyderabad District
Andhra Pradesh
India - 500004

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
44
down
30

Phone:

Fax:
Fax:
+91 40 6682 3334

Additional info
Additional office

Delhi Office – Gate No. 3
Jeevan Tara Building, First Floor
Sansad Marg, New Delhi-110001
Ph: +91 11 2344 4400
Fax: +91 11 2374 7650

Customer satisfaction rating
2%
Complaints
126
Pending
0
Resolved
2
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

IRDA related photos (9)

IRDA Complaints & Reviews

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IRDA — regarding removing the pan number from the side of the irda.

 ANKITbanjara on Nov 23, 2017
Irda — removal of pan from irda portal

Dear sir,

I have complaint many times but not even a single time any steps taken by irda authority. Sending you once again as this is hampering my future and career both.

I have worked with lic and there my agent id for bharti axa life insurance has been generated, i leftbharti axa life insurance in 18/10/2017, but till today my agent id is located in irda portal when i use to check my pan status on irda portal. Sending you all the necessary information in this regard and kindly remove my pan from irda portal...
Complaint comments  Read comments Complaint category Insurance

IRDA — fraud by given irda letter of igms department

 Phoolchandra 40 on Nov 22, 2017
Mr. Karan desai had called me and said that irda is giving 30 lakh loan on which 3% interst will be levied. After depositing 30000 to dhfl premerica, 240000 to bajaj allianz, 73000 to future generali, 53000 to hdfc, 46000 to excide. I didn't get any call from him. I have adress of him as below.
Adress: vadala naka
A19, near bloom school.
Secunderabad
Mob.[protected]

My details
Phool chandra
Mob. [protected]...
Complaint comments  Read comments Complaint category Insurance

IRDA — cancelled the policy 52851705 (rgmb) & refund money

 Bajpai Akhilesh on Nov 22, 2017
I (Akhilesh kumar bajpai), purchased policy no. 52851705 (Rgmb) dt 17/01/2017 from m/s reliance nippon family life scheme for 10 years. When i got the bond paper of the said policy i found that there was difference in the terms that was explained by the agent vis-a-vis the actual document. Further i found that i will not be able to continue the policy in future due to my financial position. Hence, i requested for closing of policy well within the period indicated on the policy. The refund as suggested by the policy agent / manger (Mr. Lalit kishore, [protected]) has been initiated but they are...
Complaint comments  Read comments Complaint category Insurance

IRDA — application money not refunded even after 90 days of cancellation.

 ritika_81 on Nov 21, 2017
I applied for term plan in hdfc life insurance which was rejected on august 22 but my application money of rs. 118157.00 not refunded till date. I even forwarded my account statement to hdfc life two month back, each time they replied me that please spare some time to us. As i even talked at customer care but no satisfactory reply has been received. I even talked to my banker (Kotak mahindera bank) about any suspence amount in my account but my replied me that the arn no. Provided by the hdfc life is not correct. When i talked in hdfc life about the corrected arn number but no reply has been received...
Complaint comments  Read comments Complaint category Insurance

IRDA — fraud with me from exide life insurance

 Mukesh dhondiyal on Nov 19, 2017
Name of person is : rakesh ranjan, sweta.
Ph:[protected], [protected].

Sweta and rakesh called me and told he is calling from exide life insurance dept, giving me offer if i buy two policy of 25000 yearly for 7 years. And i will get cashback 2400 rs per month. After receiving welcome kit policy document i told it is not mention in policy document, he told me you will receive it soon, he kept promising and kept calling me. When i didnt receive i started calling him always promised in few days, then i complained now the company is saying policy issued and it is out of free lock...
Complaint comments  Read comments Complaint category Insurance

IRDA — application money not refunded.

 ritika_81 on Nov 12, 2017
I applied for term plan in hdfc life insurance which was rejected on august 22 but my application money not refunded till date. I even forwarded my account statement to hdfc one month back, each time replied me that please spare some time to us.
My application no:1200042653549, hdfc life! 229484.
Total amount paid is rs.118157.00

Nitin gupta.
[protected]...
Complaint comments  Read comments Complaint category Insurance

IRDA — exorbitant premium for mediclaim by new india assurance co ltd.

 spkal.annamalai on Nov 9, 2017
My policy number
71020034162500000506
New india assurance ltd
46. Armenian street
Chennai 600001.
I am a policy holder of m/s new india assurance for mediclaim for several. Years.
This year they have charged very high premium for meficlaim that too for senior citizens who have no salary income.
Last year my premium was around rs.17/18 000/-
Now for this year it is around rs39648/-.
It is exorbitant. How come irda given its okay. Kindly redress the premium charges....
Complaint comments  Read comments Complaint category Insurance

IRDA — insurance policy

 Pritikabeer on Nov 6, 2017
I am priti.
I got trapped (Probably) by a person name called deepak malhotra (He says works for reliance) who got me took out my money from my reliance policy and made me buy policy in bharti axa. He said i will get the money back which insurance agents are taking. Also he made me buy another policy in bharti axa again of 30000.

Please help in retrieving my stuck amount, this is my hard earned money.

I don't know the current status of my money.
Please help me.

Policy details (Bharti-axa)
1) no - [protected] money - 287000
2)...
Complaint comments  Read comments Complaint category Insurance

IRDA — health insurance policy.

 akteacher on Nov 5, 2017
Sir, i purchased a health protect policy from cignattk. My policy no. Prohlr157504668. I sent claim no. Blr-1117-pa-0001121 to operate my hydrocele, but this compny declined my claim. Before insured this company did not tell me about his term & condition. So consider this matter. My insurance starting date :12/10/2017 and date of claim :05/11/2017. The representative of this company tempatated me to purchase his health policy. According to call with representative he did not tell me about this condition. He satisfied me....
Complaint comments  Read comments [1]Complaint category Health & Life Insurance

IRDA — apollo munich harassed me

 jain11march@gmail.com on Oct 29, 2017
Helloo. sir meri health insurance policy hain last year mera accident 14nov 2016 ko hua tha usme hospital ke bill main dues muzhe insurance company ki taraf se nhiii clear hue hain meri policy 10-12 years continuous hain or koi dues bhi nhiii hain tab bhi mera claim clear nhiii kar rahe hain

can you please help me

company : apollo munich

pollicy no. 110100/11001/[protected]-05

policy holder name : tushar jain

for any further information
contact no. [protected], [protected]...
Complaint comments  Read comments Complaint category Health & Life Insurance

IRDA — payment deducted from my a/c, but policy not renewed. awaiting for refund

 sunil_7467 on Oct 21, 2017
I availed two wheeler insurance from icici lombard. Policy no. 3005/105770144/01/000, expired on 16.08.2017. When i tried to renew the policy online on 14.08.2017, rs.2069/- was deducted from my icici bank saving account no. 000301019548 and credited to icici lombard. Immediately i got sms that there was some problem in transaction, if the policy is not renewed, refund will be initiated to your account. Now more than two months have passed, but neither renewed policy nor refund is received by me. I tried to complaint online twice and sent 2 to 3 mails to customer care of icici lombard, but they...
Complaint comments  Read comments Complaint category Insurance

IRDA — not given full fund value (aviva life insurance company policy no. isp 1661295)

 isp on Oct 20, 2017
Sir, myself meena kumari w/o sh. Jitender kumar resident of lig 43 (Old) madhuban, karnal (132037). I purchased an insurance policy from aviva life insurance policy no. Lsp 1661395 dated 29/08/2007. I deposited 11 annual intalments upto 05/09/2017. At the time of purchase i was told that there will be no surrender charge after 10 years, i apply for surrender on dated 12/09/2017. 0n that day the fund value was 305005 but on dated 20/09/2017. I received only rs. 240909 in my saving acc. From aviva co. I request you to help me in solving my problem.
Meena kumari w/o sh jitender kumar
...
Complaint comments  Read comments [1]Complaint category Insurance

IRDA — for max life insurance company

 parixa003 on Oct 16, 2017
I yogendrakumar natwarlal shah hold the policy in the maxlife co. Policy numbers are 882484157 & 400087979
Due to current situations i am not being able to pay the premium of my policies. I have told the company that i may pay the premium that is pending after 6 to 12 month.
I have sent a mail to company not to phone me for reminding premium payment on 24/07/2017. But they are daily torturing me for the premium payment. Company does not hear my request and the are calling continuesly
Please stop him from doing this type of ridiculous behaviour and order him not to call
Complaint comments  Read comments Complaint category Insurance

IRDA — i am complaining against bajaj capital office, 2nd floor, parth ashtha, jagdeopath, bailey road, patna 800014,

 rskj on Oct 15, 2017
I am complaining against bajaj capital office, 2nd floor, parth ashtha, jagdeopath, bailey road, patna 800014, for marketing of their products by befooling people. They called me on my mobile that i have been selected for a gift by them and asked to come at their office at 1 pm sharp on 15th oct 17 sunday to attend a function with my wife and the function will be for one hour. I reached thereat and found that there were about 20 couples in a hall and each couple was being counseled by their staff one to one about their proudcts. They have just wasted my sunday and one hour time in their office by...
Complaint comments  Read comments [1]Complaint category Insurance

IRDA — health policy paid but not get

 sujoy1978 on Oct 12, 2017
I have buy health policy through www. Easypolicy.com from universal sompo general insurance. I got policy bond from easy policy via email on 22.09.2017. Still i didnot get hard copy. Then i call universal sompo c care for details... The executive tell me they didnot have any details in their system.. Policy asper easy policy is : 2825/ol/0000719. Date : 22/09/2017. How its possible in such sensetive case... How irresponsible they are. Pls help...
Complaint comments  Read comments Complaint category Health & Life Insurance

IRDA — insurance company and tpa

 Arun Adalja on Oct 11, 2017
In case of mediclaim claim is processed by tpa and they pass the claim as per norms. If customer is not satisfied as he did not get full, what to do? Tpa will never reply your griviences and insurancece company will say go to tpa. Who is final authority tpa or insurance company? Tpa is the arrangement made by insurance company as they cannot cope up so called load. Can anybody throw light on this tricky issue? Irda. Please reply...
Complaint comments  Read comments [1]Complaint category Insurance

IRDA — removal of pan from irda portal

 Prem2438 on Oct 9, 2017
Dear sir,

I have complaint many times but not even a single time any steps taken by irda authority. Sending you once again as this is hampering my future and career both.

I have worked with icici bank and there my agent id for life insurance has been generated, i left icici in july 14, but till today my agent id is located in irda portal when i use to check my pan status on irda portal. Sending you all the necessary information in this regard and kindly remove my pan from irda portal as soon as possible.

Applicant information

Pan no. -...
Complaint comments  Read comments [1]Complaint category Insurance

IRDA — wrong deduction in insurance claim

 prit shah on Oct 7, 2017
To,
Medi assist insurance tpa pvt ltd.
Bengaluru – karnataka
Sub: wrong deduction in insurance claim – policy no.310300/48/16/[protected]
Claim no.15111823

Dear sir,

I was admitted in hospital – shree vallabh nursing home – vadodara dated 28/07/2017 and discharged on 31/07/2017, claim no.15111823
We have claimed for rs.21484, but i have received short amount by rs.7345, as per your baroda office some of amount deducted due to excess & reasonable charges.
Please not that due to problem, doctors has admitted for 4days...
Complaint comments  Read comments Complaint category Health & Life Insurance

IRDA — payment refund

 sankari raji on Oct 6, 2017
Respected sir,
I am rajeshkumar in thanjavur, agon life insurance agent said we are offering 3 lake lone with less interest, so i gave 30, 000 dd (3/3/2016) to your concern, but few days later only i know that s an insurance, so i cancel my insurance but the refund amount your saff gives only 2000, but the mistake is your agent, so plz consider my complient....
Complaint comments  Read comments Complaint category Insurance

IRDA — your service advisor is a thief, he has betrayed me. please close this code and blacklist him.

 saini prashant on Oct 5, 2017
My policy number 03474040 is mobile no 9999 569 150 i have got my policy but my health insurance has not been received yet. Sanjeev verma has not given me medical insurance till date. You have made a thief in your insurance company. These people make false policy statements and do not give complete documents, so i request to the company that please give me my health insurance please, please, i would be very grateful to you, thank you prashant saini 9999 569 150...
Complaint comments  Read comments Complaint category Insurance

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