Irecharge — Amount deducted but recharge failed

Address:Patna, Bihar, 800001
Website:Irecharge

Today (4/5/2016) I made two times vodafone postpaid payment for Rs.349 with my Hdfc credit card. Amount got deducted but recharge was unsuccessful. A mail from [protected]@irechargeonline.com informed that the amount will be credited to e-wallet for later recharges.

There is no e-wallet and I checked for rising a new ticket for refund of Rs.698/-. But it was showing an error :Your account has been suspended please contact your account administrator ([protected]@irechargeonline.com).Im not sure what next to be done.kindly let me know the refund procedure via mail on [protected]@gmail.com as irecharge dont have a customercare number.This is a trap and i would take it furture as these type of website is a scam and should be legally handled.
Transaction ID- 90PO6Z1X6041HGP03O4N & 4XY805M4KR7U989732U8
EBS Payment ID : 53395401 & 53399831
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Kindly resolve my query as soon as possible..

I am waiting for your response.
Today (3/5/2016) I made vodafone postpaid payment for Rs.450 with my Debit card. Amount got deducted but recharge was unsuccessful. A mail from [protected]@irechargeonline.com informed that the amount will be credited to e-wallet for later recharges.

There is no e-wallet and I checked for rising a new ticket for refund of Rs.450/-. But it was showing an error :Your account has been suspended please contact your account administrator ([protected]@irechargeonline.com).Im not sure what next to be done.kindly let me know the refund procedure via mail on [protected]@gmail.com as irecharge dont have a customer care number.This is a trap and i would take it furture as these type of website is a scam and should be legally handled.
Transaction ID- 811A11JB827XW606IIHH
EBS Payment ID : 53366505

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