Irechargeonline.com — Amount has been deducted but recharge got failed.

Address:	411017
Website:	irechargeonline.com

Hi Team,
I tried to recharge my BSNL Prepared mobile no twice with 141+141 rs. Amount has been deducted but recharge got failed. I got a formal mail saying ‘We will transfer the amount in your e-wallet at irechargeonline.com. The amount in e-wallet can be used to recharge your devices later’ but I could not see any E-wallet in my account & also I did't get my money refunded. Also when I am triying to contact to IRecharge Support team vai 'http://support.irechargeonline.com/support/tickets/new', I am getting a message 'Your account has been suspended please contact your account administrator ([protected]@irechargeonline.com)'

Below are the details of Failed Transaction:
Transaction 1:
Date of the incident: 17/04/2016
Merchant Reference Number : C47VFP2517081F6YSMG2
EBS Payment ID : 52499232
Payment Mode : HDFC Bank Account
Amount : 141.00
Customer Name : Shalaka Prashad
Customer Email : shalaka.[protected]@gmail.com
Transaction 2:
Date of the incident: 18/04/2016
Merchant Reference Number : S7K9RP3C4K0PP1Y93G6R
EBS Payment ID : 52544198
Payment Mode : HDFC Bank Account
Amount : 141.00
Customer Name : Shalaka Prashad
Customer Email : shalaka.[protected]@gmail.com
Request you to refund my money: 141+141= 282 rs. in my below bank account:
Bank Details :
Bank : HDFC Bank
A/c : [protected]
Type : Savings
IFSC : HDFC0000794
Name : Shalaka Prashad

Regards,
Shalaka