Irechargeonline.com — Money not refund

Address:New Delhi, Delhi, 110081
Website:irechargeonline.com

The recharge of inr 800+800+800 = 2400 on reliance postpaid number +91 [protected] from irechargeonline website was failed on 13 may 2016. But the amount was deducted from my bank account. Afterwards i was unable to log ticket on website as it was showing account suspended.
After sending several requests on mail, i have not received payment. Request you to kindly resolve issue.

Please find below details of failed transaction:
1) first transaction id:- 1t2h0aotgsg9m32c69uw
Second transaction id:- x6ym8zbt39sby6yg653k
Third transaction id:- 639265ptdj75488ad0j9

2) first order no.:- 49319
Second order no:- 49316
Third order no:- 49312
3) payment mode : obc bank
4) amount : 800+800+800 = 2400
5) customer name:- kapil sharma
+1 photos
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iRechargeOnline.com customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear Kapil,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications
Dear Kapil,

Our customer service team has informed us that your concerns have been addressed. However, as per the details, the necessary benefits has been posted to your account. Thank you!

Cheers,
Reliance Communications

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