[Resolved]  Iredeem.in — faulty watch

Address:412, Laxmi plaza, laxmi industrial Estate,Link Road,Andheri-West,Mumbai-400053, Mumbai Suburban, Maharashtra

I had received faulty watch. Belt's handle was in broken conditiootAnd
Also there was no hole in one side of belt's handle.

i have logged complaint at [protected]@iredeem.in and As team said, I couriered the watch by Trackon Courier on below mentioned address.

IREDEEM
412, Laxmi plaza, laxmi industrial Estate.
Link Road, Andheri-West, Mumbai-400053

Trackon courier id is [protected] and the courier is delivered on 6th Jun 19 at the above address.

But still not received replacement watch.

Tried to call on +[protected] this number but nobody answering call and on email they are giving same answer everytime "We will share with you courier details within 2-3 working days".

I am totally frusted with iredeem services. I request you to please give me money back.
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Jul 21, 2019
Complaint marked as Resolved 
iRedeem.in customer support has been notified about the posted complaint.
Verified Support
Jun 20, 2019
iRedeem.in Customer Care's response
Dear Customer,

Apology for inconveniences
As per telephonic conversation.
We have shared courier on your mailed and your issues has been resolved.

Regards,
Team Iredeem
Jun 21, 2019
Updated by Manish.Gaykar
issue is not resolved. as discussed with BlueDart team, iredeem has provided prebook waybill number. they have not handovered courier to Bluedart team.
Complaint comments 

Comments

Hi,
I ordered a Benetton watch on 08th July 2019 as part of your i redeem schemevis SMS. But not yet received the the order details & AWB details.Kindly tell me the status of the delievery...

Kindly revert me through email or phone...

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