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Ishan Group / Ishanitech.biz Complaints & Reviews

1.8
Updated: Sep 10, 2022
Complaints 34
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11
Unresolved
23
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Ishan Group / Ishanitech.biz reviews & complaints page 2

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J
Janakbhai patel
May 3, 2021
Resolved
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Resolved

Address: B/146, Yoginagar,mission road

My plan is 40mbps, but I m check around 20 Mbps given it is not fer so I pay in 40 Mbps plan.why reduced my speed.
Aug 5, 2021
Complaint marked as Resolved 
Ishan Group / Ishanitech.biz customer support has been notified about the posted complaint.
Hello Sir.
Sorry for the inconvenience caused.
We would request to call us on[protected] for your complaint so that our team can look into it and resolve all your concerns. You can also write us on [protected]@ishanitech.biz
Looking forward for your co-operation.
Regards,
Ishan Team
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    U
    Utsav Baldaniya
    from Delhi, Delhi
    Jan 11, 2021
    Resolved
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    Resolved

    Address: 178,179 Surbhi Vihar Socitey Oppo Raghuvir Textile Market Aie Mata Road Parvat Patiya Surat-395010

    We Have The Net Off And The Router Shows An Orange Light
    Aug 5, 2021
    Complaint marked as Resolved 
    Ishan Group / Ishanitech.biz customer support has been notified about the posted complaint.
    Hello,
    Sorry for the inconvenience.
    Can you please give us your username so we can understand your issue.
    Otherwise we request you to call us on[protected] or email us on [protected]@ishanitech.biz.
    We are available here for 24x7 helping you. Team Ishan
    Hello,

    Kindly get in touch us on[protected] or write us on [protected]@ishanitech.biz .

    Pls do mention your customer id / registered mobile number for team to address your concern.

    Thank you
    Team - Ishan
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      P
      Pratik Agath
      Nov 8, 2020
      Resolved
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      Resolved

      Address: Rajkot

      I want to shift my broadband wire
      Aug 5, 2021
      Complaint marked as Resolved 
      Ishan Group / Ishanitech.biz customer support has been notified about the posted complaint.
      Hello,
      Sorry for the inconvenience.
      Can you please give us your username so we can understand your issue.
      Otherwise we request you to call us on[protected] or email us on [protected]@ishanitech.biz.
      We are available here for 24x7 helping you. Team Ishan
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        S
        smit ghaghra
        Oct 24, 2020
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        Address: junagadh

        My wifi is not working properly how can i contact you? i want to know when my plan is getting over . i want you to contact me as soon as possible.
        Ishan Group / Ishanitech.biz customer support has been notified about the posted complaint.
        Hello,
        Sorry for the inconvenience.
        Can you please give us your username so we can understand your issue.
        Otherwise we request you to call us on[protected] or email us on [protected]@ishanitech.biz.
        We are available here for 24x7 helping you. Team Ishan
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          A
          armank
          Sep 21, 2020
          Resolved
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          Resolved

          Address: Rajkot

          This company provides internet plans with validity of 1 year and provides pathetic service. This is 3rd time in one month that their internet is disconnected. After every 7-8 days it doesn’t work. Complaining for 3rd time but don’t give proper resolution. No refund given for this useless service.
          Aug 5, 2021
          Complaint marked as Resolved 
          Ishan Group / Ishanitech.biz customer support has been notified about the posted complaint.
          Hello Sir.
          Sorry for the inconvenience caused.
          We would request to call us on[protected] for your complaint so that our team can look into it and resolve all your concerns. You can also write us on [protected]@ishanitech.biz
          Looking forward for your co-operation.
          Regards,
          Ishan Team
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            N
            Nikunj Mangukiya
            Jul 17, 2020
            Resolved
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            Resolved

            Bought 50mbps plan from ishan netsol last week. In span of 3 days internet went down 4 times, today twice. Writing this review from mobile data. Can't work from home in this. In 4 days I couldn't join 5 meetings as there is no proper mobile network at my home. Only one number to complain, which answered by machine. There is one local agent from whom i bought this plan. When I called him he said shop opens at 10am, I'm having lunch right now etc. Totally disappointed. Regretting, want to cancel and want full refund.

            Kindly help me.
            Aug 5, 2021
            Complaint marked as Resolved 
            Ishan Group / Ishanitech.biz customer support has been notified about the posted complaint.
            Hello,
            Sorry for the inconvenience.
            Can you please give us your username so we can understand your issue.
            Otherwise we request you to call us on[protected] or email us on [protected]@ishanitech.biz.
            We are available here for 24x7 helping you. Team Ishan
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              P
              Prashant Zalavadiya
              Jul 2, 2020
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              Address: E-701 Kasturi Aviary, rajkot. (360005)

              Hello
              I'm prashant rasikbhai zalavadiya.
              I am a ishan broadband network user.
              Registered mobile number [protected]
              Impl. Id 236079

              I have already complained (Many times) on [protected] this complaint number but the problem has not been solved yet.

              I'm facing problem of connectivity losing and very very poor network speed.
              I have subscribed your 50mbps plan, but i get only 5mbps.

              If you're not capable to resolve this problem give me my money back.
              Really really tired of your network.

              Best wishes.
              Ishan Group / Ishanitech.biz customer support has been notified about the posted complaint.
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                M
                Mahavir Rupera
                May 24, 2020
                Resolved
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                Resolved

                Address: Ishan Netsol Pvt.Ltd - Rajkot

                Before i got connection i got to know about what and how they provide service to there customer. I have paid money of broadband connection. Now after a week they informed me that we are trying for your connection. If not possible we will refund the money. I do not want money. The thing here is "time"! Guys, really i am losing 2k to 3k per day because of your dis satisfying service! I request ceo or direct of ishan to get me on call at [protected] as soon as possible!
                Aug 5, 2021
                Complaint marked as Resolved 
                Ishan Group / Ishanitech.biz customer support has been notified about the posted complaint.
                Hello Sir.
                Sorry for the inconvenience caused.
                We would request to call us on[protected] for your complaint so that our team can look into it and resolve all your concerns. You can also write us on [protected]@ishanitech.biz
                Looking forward for your co-operation.
                Regards,
                Ishan Team
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                  M
                  Mahavir Rupera
                  May 24, 2020
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                  Address: Ishan Netsol Pvt. Ltd - Rajkot and Ahmedabad

                  Hello, i have requested for broadband connection from ishan broadband in bhavnagar city on tuesday 19th may and they informed that connection will be there in 3 days. I paid money on same day 19th may. Today is 24th may and still did not get any response. And still i'm waiting for connection. To whom should i reach out now, this is very dis satisfying service!
                  Ishan Group / Ishanitech.biz customer support has been notified about the posted complaint.
                  Worst internet not working only... No one is giving proper answer...!!! Not at all satisfied 👎👎👎
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                    J
                    Juzer Hajoori
                    from Powai, Maharashtra
                    Mar 15, 2020
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                    Address: Majuragate, surat, Surat, Gujarat, 395003

                    Ishan is one of worst company, they don't response to your complaints, they don't even try to resolve my problem, they are so stupid that i told them that issue is of internet network which was giving me 2-10 mbps and plan was 50 mbps and i had paid 6000 like 2 days ago. In 2 days speed was worst and the guy is so stupid he think my laptop hardware is out dated and slow that's why you are having issue. This company is worst. And if i try to contact their branch in surat, Gujarat No one was responding. I demand a full refund with tax.
                    Ishan Group / Ishanitech.biz customer support has been notified about the posted complaint.
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                      V
                      vishutilva
                      from Rajkot, Gujarat
                      Jun 6, 2019
                      Resolved
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                      Resolved

                      Address: Kasturi Castle - 1, C - 203, Ambika Township , Jivraj Park, Mota mava,Rajkot, Rajkot, Gujarat, 360005

                      My name is Vishu Tilva - [protected]
                      i complaint againts service provider SHABANA MEDAM.
                      she gave me trust for good services when i first time talk with her but after i comlete my payment from net banking..she didn't reply me after 3 days and even she didn't recevie my call...?
                      she said me that ishan group give good servies but before start my conncetion i saw her service and your employer's behaviour...
                      VERY BAD BEHAVIOUS WITH CUSTOMER...
                      After Take payment she didn't receive my call and she didn't give me her manager contact number...
                      Very Bad Services...
                      Jul 12, 2019
                      Complaint marked as Resolved 
                      Ishan Group / Ishanitech.biz customer support has been notified about the posted complaint.
                      Verified Support
                      Jun 06, 2019
                      Ishan Group / Ishanitech.biz Customer Care's response
                      Hi Vishuji, we regret the inconvenience caused to you. Request to write to us at [protected]@ishanitech.biz with relevant user details, so we can look into your concern & have a resolution for the same.
                      Jun 07, 2019
                      Updated by vishutilva
                      your Employe Cheat me and gave me reply with bad behaviour...
                      after complete my payment how can i accept like her behaviour..
                      i have not any fault inspite of now i suffering...
                      Your employe SHABANA MEDAM has no idea for installation then why she collected my payment??
                      Is it not her responsibility to satisfied reply to customer??
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                        S
                        Sumeet_81990
                        from Mumbai, Maharashtra
                        Mar 3, 2018
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                        Address: Gandhinagar, Gujarat, 382324
                        Website: www.ishanitech.biz

                        I have used ishan internet as sweta raval.

                        I have connectivity cut-off problem from last 4 day and their technical team told us resolve it at end of the day. They have not resolved my problem on 4th day still and not give us any information about the issue and even not transfer my call to their higher authority. (Technical person name - diksha prajapati). She refushed to transfer my call to her senior officer.

                        They told us their executive will call us but not any call response given.

                        I lost my business from last 4th day and i don't know how much day they taken to resolve my problem.

                        Their services are very bad.
                        Ishan Group / Ishanitech.biz customer support has been notified about the posted complaint.
                        Net not working from past 1 week and thos people not receiving phone
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                          R
                          Renish Patel
                          from Ahmedabad, Gujarat
                          Jul 6, 2017
                          Resolved
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                          Resolved

                          Address: Ahmedabad, Gujarat, 382481
                          Website: Ishanitech.biz

                          I bought new plan on 24 June for 2 MBPS and when company received my money than suggedtly internet working stopped. As per documentation company provide me support 24/7 but after 8 pm no one recieved my call in last 7 days that's why I called him in day time but every time all company told me "we will check it and get back to you ", no one told me resolve time, every one not response me clearly so now I want my money back and want to change provider .Company is totally fraud.
                          My service ID is -210592
                          Sep 25, 2022
                          Complaint marked as Resolved 
                          Ishan Group / Ishanitech.biz customer support has been notified about the posted complaint.
                          Verified Support
                          Aug 24, 2022
                          Ishan Group / Ishanitech.biz Customer Care's response
                          Customer is no longer in system.
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                            H
                            Hitesh Panchal
                            from Mumbai, Maharashtra
                            Dec 13, 2016
                            Resolved
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                            Resolved

                            Address: Gandhinagar, Gujarat, 382421
                            Website: www.ishanitech.biz

                            My name is Hitesh V Panchal. one of you executive named Hiren Purani comes to my office for the new broadband connection and he discuss about the plan and I agreed with the plan he discussed. I have submitted my documents and made a payment through cheque of Rs. 9085-00 dated[protected] he told me that he will install connection within 3 working days. I didn't hear anything from your side since week. I really unhappy with your service and I said please return me my cheque and I don't want to use your this kind of service. Moreover I didn't hear anything from your side and he deposited the cheque and deducted from my account. I have tried to call them everyday but they didn't answer my any calls and messages.

                            I am suffering from since last month with your this kind of service. I humbly request you to resolve my concern and refund my full money within 48 hours from now otherwise, I will send you the legal court notice. Now its up to you choice is yours.

                            Hitesh Panchal
                            Aug 5, 2021
                            Complaint marked as Resolved 
                            Ishan Group / Ishanitech.biz customer support has been notified about the posted complaint.
                            Hello Sir.
                            Sorry for the inconvenience caused.
                            We would request to call us on[protected] for your complaint so that our team can look into it and resolve all your concerns. You can also write us on [protected]@ishanitech.biz
                            Looking forward for your co-operation.
                            Regards,
                            Ishan Team
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