ITC Complaints & Reviews

I have purchased your product savlon herbal sensitive handwash yesterday but it is not of good quality. Some finding are
-it does not rinse off easily
-has not a good smell
-it is causing irritation on hands after washing.
-sensation of irritation persists long after using the product.

Being a product of such a world class company such bad quality is not expected.
Please do needful to replace...

Hi team,

Reaching out to you as i've been facing issues procuring ultra milds at whitefield, bangalore.

The regular vendors either do not have any stock or they have informed by their local distributors that they do not have the approval to deliver stock.

I found one vendor (Near whitefield main road) who was charging at around 47% above mrp, by selling kings cigarette packet (10's) for 250 rupees....

Hello sir,
This is to bring to your notice that the local distributor of ashirwad aata, “tinsukia trading agency”, tinsukia - 786125, assam is charging ₹25 extra per bag with no bills and not even delivering the goods to other retailers and wholesalers. During this lockdown, where we as traders are being fair to our customers, we are made to pay extra to buy the same essential good. Our cost have increased by ₹40 per bag.br...

To,
General manager,
Itc india pvt. Ltd.,

Respected sir,
I, jatin chheda, owner of anil stores at nepeansea road, regret to inform you that i am highly disappointed with itc’s delivery service.

I have not received goods ordered by me 3 times in last month. The salesman took the order on phone, but we haven’t received a single delivery, whereas many retailers in my locality have received...

I am selling your products since 15 years ago.
Our depot manager named krishna is selling all the products at higher prices when compared with the prices before covid-19. For example today i have purchased aashirwad aata powder they collect extra rs.130/- from me and this is an example only. He is collecting higher prices for all products. Please take some disciplinary action against them and i am expecting goods at correct prices....

I am a smoker of your gold flake super star cigarettes since more than 25 years now. Due to the lockdown, the single carton of 50 packs which was priced at rs. 2728/- as on feb 2020 is being sold at 6500/- in chennai. This is harassment to the extreme for us the smokers. I want to know if i can get any assistance for procurement of the same through any of your recommended seller/distributor in chennai region. Previous month, i paid rs 12000/-...

I got one Aashirvaad Atta wheat powder packet from retail shop and in that packet i found one poisoned wall lizard in that packed i was shocked..In case if i unable to notice that what happened to my family, i cant imagine that. I have attached that photos below. Kindly take immediate action related this....

Hi there

I have not received aashirvaad atta for months of march and april.
I had got multiple calls regarding opting for amazon voucher since they said they are getting some issue in the delivery of atta and finally i did submit to opt for new amazon voucher since i was not getting atta on the expected date and sometimes i used to get end of the month.
.
My details:

Vikash kumar pathakbr...

Itc, together with its importer to malaysia, are importing aashirvaad atta illegally, without the official import permit, issued by the proper malaysian government authorities.

Your importer is importing illegally, with giving false declaration to customs.
Itc will also be legally liable for the illegal importation., when the customs finds out.

For your own good, itc, please check to see that your importer...

Hi this danteswar rao i am owner of a one supermarket maddilapalem vishkapatanam, and all in one super market akkayyapalem, visakhapatnam andhra pradesh.. Here is itc food and cosmetics products provider is kalyani agency... There not providing any stock since the lock donw but every week stock coming. They only provide big malls like we went there but always says no stock owner of kalyani agency is very rude. Because only one reason is he...

Hi, good morning
I like to get it to your attention that the cigarette brand listed above is been selled for higher price in most of the shops from rs 19 to rs 22
The worst part is shop keeper giving an unsatisfied reply and blaming the dealers are selling it for the higher cost to them...
If they have bought for an higher price from dealer dose it mean the dealers are are cheating because as they are getting it from...

Tirumala enterprises, Suryabagh, Vizag (ITC distributor) is selling essential items at a higher price during these COVID pandemic times. The distributor is not even providing the bill for increased prices and keeps inferring that the ITC company has increased the prices as a whole. Please take action against the concerned person....

The ITC cigarette distributor demands for mrp price ...so being a retail how can I sell more than the mrp price ...I seriously don't understand how can the distributor charge the mrp price for the retailer...

Dear Sir,
I had placed two orders #2658 and #3063. with ITC store on line
The first order was placed on the 27 Mar 20 and a few days later the second order. Was in touch with the customer care by mail and phone and they explained a delay in delivery. So far so good.
On the 14 Apr the order #3063 was delivered. The first order was not delivered.
I spoke to customer care and wrote a mail also. I was promised that...

Duplicate cigarettes from distributor...

This is to inform you that during the "lock down period", we retailers thought there was no supply from yours company via distributor, but we found that there is a smooth supply in other places and we have to purchase the goods going to that place
Without any delivery from the distributor with "high rate" and there are lots of scarcity in it. This purchase made us bitter in eyes to our customers. Now, we are mentally and physically...

We have purchased Yippee Noodles (Batch No.28FEB20/GQ01, 70g Packet. When we opened the masala sachet is empty and it is sealed. How we prepare. We request for refund....

To whom it may concern,

I am a resident of Howrah residing within 1 km range of Howrah Station. In our area, all ITC brand cigarettes are being sold in a price higher than the MRP @ 20-25%.

Under this circumstances, please do the needful at the earliest or else this issue is going to be big in the near future..

Regards,
A Consumer...

In virudhunagar (DT), Sattur-626203.

The gold flake 10pack kings is selling for 175 INR.where the MRP is mentioned as 150 INR only. When I enquired they are asking to talk to ITC.
Kindly take necessary action....

Hi,

This is to bring to your notice that, in bengaluru most of the shops are selling the cigarettes' in high price. Below are the details of the charges
Kings - 260 per 10 sticks
Small - 200 per 10 sticks
Lights - 250 per 10 sticks

There are many others for which they are charging more. When asked they say distributors are charging more. When asked distributor, he say there is no stock due...