ITC Complaints & Reviews

I m retailer from kanpur and my CUSTOMER CODE : SS114
I have completed all my targets but the distributor has not given me the money which i have earned through points. I have asked the distributor to give me the money but they keep on ignoring.So I request you to please look on this matter .

I received a potato chips packet which is totally empty, only filled with air

I received bingo potato chips and it was filled with air, there was nothing except air. It was of rs.10!

Hi, i am valuable consumer to the itc products.in our area itc distributor is not upto the mark since he is not giving any itc products (Food items) to the consumers and he is not treating the consumer with respect his behavior is such rude.

Distributor location :
Kapu street, puttur-517583
Chittoor (District)
Andhra pradesh.

Complaint already filed on 7th june 2020 by email along with pictures of the defective 10kg atta & bag.
Complaint no 184224.

Was promised replacement of product
On 17th june 2020 by lydia md.

But product still not replaced.
Please initiate action urgently.

The dealer told us that there is scheme of 1kg turmeric powder free in 15kg of items, 5kg tumeric, 5 kg coriander powder & 5kg cumin powder, we ordered the same, however only 5kg coriander and cumin was provided and turmeric was not provided. We thought that it will be provided in the coming days, but, it was never done. Now, when we enquired they say, that you should give a fresh 15kg order to avail the free items. This simply means that the dealer was taking orders without any appropriate stocks and fooling the customers giving them invites for freebies. Due, to this we didnt order to any other company.in future we will not purchase any itc items. Even after opening of lockdown, the dealer does not have appropriate stocks of biscuits or any other products. When we told them that this is cheating and we shall complain, they say that you can go to any level, this is company's policy. This means that company is fooling small dealers by running fake schemes. Please take strict action and provide us the 1kg free turmeric at the earliest, otherwise, we will send complaint letters to all the registered office address of the company against this cheating sales policy.

False commitment to give amazon pay balance instead of every month 10 kg aata delivery till october 2020. Fake call received from it regarding voucher the have taken email id nt send any mail making fool every month i will go to the consumer forum now

Hello ITC Team,

I would like to start with a career with ITC as a FMCG distributor in kerala. Request your support to help with available distributor options in kerala, preferably Ernakulam and Kottayam Dist. I have space for godown and vehicles.

Appreciate your prompt response in this matter.

Regards,
Tibu
[protected]

I have purchased your producy savlon handwash pouch yesterday but its quility is noe good-
- it does not rinse off easily.
- it has not good smell.
- it is causing irritation onhands after washing.
- sensation of irritation persists long after using the product.
Being a product of such a world class company (Itc) such quality is not expected. Please take necesary action and inform me immidiately.

I have bought cigarette packets from the your salesmen and in one packet i got a10 cigarettes instead of gold flake. The pack was sealed before. But in the pack there was this worst cigarettes.

There are no visiting of any company person in my super market. We have no any products of your company in our super market. I hope so that company will take action and will arrange products

On 11th May, 2020, the ITC company van had come to our society in Chembur to sell their products in view of the lockdown.

We purchased two tetra packs of B-Natural juices - One of the litchi flavour and one which was mixed fruit. The litchi juice was okay. However, there was an issue with the mixed fruit pack.

The manufacturing date on the mixed fruit juice packet stated 29th Feb, 2020 and it has a shelf life of 6 months.

We have been drinking the juice since we bought it and last night, while we poured out the last glass from the pack, some slimy impurity came out into the glass with black impurities.

PFA the pictures of the same.

We would like to bring this to the company's notice as it poses as a health hazard, especially when we are in such a crucial time where health has to be given priority. When we trust a company to use it's products, the last thing we expect if for this kind of disappointment. More so, when the company is as big a name as ITC.

Please look into the matter and take necessary action or else we would be forced to file a complaint in the consumer court and with the food authorities.

My name sreekanth. Iam in repalle guntur (D. T) itc office worker to talk no stock available 3days back my new shop opening. Please solve my issue.

Moms magic chocolate chip packet purchased in 06/06/2020 at local bakery they providing expiry product. Please check the product which will be expiry or not

Unable to buy itc option chain app show rejected when i buy the option chain

Dear sir/ madam,

Date : 25/05/2020
Fssai lic no. [protected]

Today i bought itc bingo chips 5 rupees pack and i opened the pack i was shocked there is only 2 piece of pototo chips is there. 100% sure that 2 piece is not a new weight of 12 gms as mentioned in the packet.
I want a refund of my pack. This is not happen to any customers in the furture.

I am writing this on behalf of my father mr. Ranjit kumar paul, who owns a retail shop (Nagendra bhandar) in behala, natun bazaar - 700034.

In this critical time of covid 19, i, ranjit kumar paul want to raise a severe concern i’m facing as a retail shop owner in behala. The itc distributor in my area ridhi sidhi provisions pvt. Ltd. (B. B sengupta road, behala, kolkata-34) is supplying itc products (Like itc atta, savlon etc.) to small shops like us at very high prices without proper receipts. Unlike others, the distribution team is not even reaching out to our shops for goods delivery & further causing inconvenience & financial pressure for business.

We have been in association with itc for the past 30 years now doing this business. I request you to look into the matter urgently and do the needful at the earliest in the below mentioned contact number or email id.

I got non veg particle in sun feast yippee noodle packet. Iam a pure vegetarian how can this happened for a vegetarian people. so i wanted to an action against on it.

Since the lockdown, cigarettes are being sold in the black at rs 200/- via-a-vis mrp f rs 165/-. The shopkeepers say the distrbutors are charging them more than normal real prices. Isn't there any mechanism to check this? I have stopped buying as i refuse to succumb to black (Mail) market and i have been a user since 1976.
Can you pls do the needful to mprevent ths from happening?
R. Mohan
Mob +91 [protected]

Location: goregaon, mumbai.

Even though the cigarettes "wills classic" that i purchase is manufactured in march 2020, i am forced to pay a premium of rs. 120 on mrp.

All the sellers in and around the area are cartelling, leaving me with no choice but to pay.

I urge itc to help make these cigarettes available for the consumers through online media so we don't have to be cheated this way.