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ITC Complaints & Reviews

1.4
Updated: Mar 29, 2026
Complaints 612
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100
Unresolved
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ITC reviews & complaints page 22

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D
Devender amola
from Noida, Uttar Pradesh
Dec 6, 2018
Resolved
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Resolved

Address: New Delhi, Delhi, 110048
Website: For display money

Sir
My pan shop is in south delhi shop no. 3 Gk- 1, New Delhi-110048
I want to complaint about distributer and the company again as I am not receiving the money against the product display of cigarettes. My old shop was N 10 market named Ghansyam store. It was 50 years old shop. I changed my old shop due to some problem or I'm not getting my display from my old shop its been 1 year and 10 months.
I complained so many time but their is no response. If you don't want to give me my display than why did you influenced me before? and now its to late I can't go to another company for display.
The other shop owners are receiving their money on time.
Kindly give me my display money and resolve this issue.
Supervisor -- Mr panday
Senior officers -- Mr khanna
Thanks
Devender amola
Jan 10, 2019
Complaint marked as Resolved 
ITC customer support has been notified about the posted complaint.
Verified Support
Dec 08, 2018
ITC Customer Care's response
Dear Sir,
We regret for the inconvenience caused. Kindly share your contact number so that our executive will get in touch with you. Alternatively, you can write to [protected]@itc.in or call us at our toll free number [protected].

Regards,
Consumer Response Cell
ITC Limited
37 J L Nehru Road
Kolkata -700071
No any order taken by any sales man
so i requested you to provide me ITC (INDIAN TAMBAKU COMPANY )
Product in our shoap show irequset you to please give my any solution for provide me itc product
Eg - ashirvad aata etc
Sir, since, 2010, I am a continuous taking display money but last 2 years I have not given display continuously. My shop name is Kishan Fruit Juice, Shop no.1 Tikona Market, Asaf Ali Road, Near Delit Cinema. I have got a cheque in the month of Feb.2018 after that no such payment received only itc cigrettes, Toffees provided on account of display money Rs.4500/- cigrettes like Classic Rich & Smooth, Wave fruit mint & tofees of Rs.0.50/-paise which is not sale in the market. In spite of repeatedly asked to supervisor Shri Raju, he asked distributor give me to hand over this goods to you on account of display money.
The other shop owner were getting in cash as well as cigrette which is good sale in market. please resolve my problems.
Supervior _ Shri Kohli
Sr. Supervisor Vinod Mehta
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    G
    gonchu
    from Mumbai, Maharashtra
    Dec 3, 2018
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    Address: 600090
    Website: [email protected]

    Sometime back i had made a complaint of non availability of sugar control atta in jyothi shopping, beach road, kalashetra colony, besant nagar chennai 600090.
    You had solved the problem by sending your representative and since then there is no issue.
    Once again i am not getting this item and i understand that the dealer is not supplying to them.
    Can you once again look into the complaint and set right things.
    Please also take steps against the dealer for not supplying.
    Regards
    Govindan
    Mob [protected]
    ITC customer support has been notified about the posted complaint.
    Dec 03, 2018
    Updated by gonchu
    Pending
    Taking excess amount of bill from retailers..
    Wholesale agent is making excess price on products in our mandal...
    Hi sir... Mahalaxmi books n stationery newly I opend shop this is 4th year
    Since they not givening me supply of bingo chips ...and one more thing beside is one more shop is there they givening supply to that shop but not givening me
    Nikhil Anandache's reply, Jan 17, 2019
    Hi sir... Mahalaxmi books n stationery newly I opend shop this is 4th year
    Since they not givening me supply of bingo chips ...and one more thing beside is one more shop is there they givening supply to that shop but not givening me ... My phone no is 9986812575
    Plz register my complaint
    Thank u sir
    Nikhil Anandache's reply, Jan 17, 2019
    Hi sir... Mahalaxmi books n stationery newly I opend shop this is 4th year
    Since they not givening me supply of bingo chips ...and one more thing beside is one more shop is there they givening supply to that shop but not givening me ... My phone no is 9986812575
    Plz register my complaint
    Thank u sir supply not givening
    supply not givening
    supply not givening
    supply not givening
    supply not givening
    supply not givening
    supply not givening
    supply not givening
    Nikhil Anandache's reply, Jan 17, 2019
    Hi sir... Mahalaxmi books n stationery newly I opend shop this is 4th year
    Since they not givening me supply of bingo chips ...and one more thing beside is one more shop is there they givening supply to that shop but not givening me ... My phone no is 9986812575
    Plz register my complaint
    Thank u sir supply not givening
    supply not givening
    supply not givening
    supply not givening
    supply not givening
    supply not givening
    supply not givening
    supply not givening
    supply not givening
    supply not givening
    supply not givening
    supply not givening
    supply not givening
    Add shop no 1033, opp BT patil bungalow, RPD college road tilkwadi belgaum 590009
    9986812575
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      K
      Kanna jega
      from Hyderabad, Telangana
      Nov 29, 2018
      Resolved
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      Resolved

      Address: Chittoor, Andhra Pradesh, 517502

      Dear sir
      I am jegadeesh from tirupathi. While your company launched american club and players your executive told us that there is a scheme for empty packets rs, 10&5 resp.in that season of your launching period i sold and submitted the empty packets of 827 empty packets of ac and 359 packets of players on august 2017 now 16 months gone there is no settlement from the supervisors or by sales man. If i ask the supervisors he told that you visit our office and ask about it. What your company is aes and bms doing work. I also forward a mail to all your company address. Please do the avail as soon as
      Thank you
      K jegadeesh kannan
      Jan 3, 2019
      Complaint marked as Resolved 
      ITC customer support has been notified about the posted complaint.
      Verified Support
      Nov 29, 2018
      ITC Customer Care's response
      Dear Sir,

      We acknowledge receipt of your post. To help us serve you better, kindly provide us with the following details:

      • Complete Postal Address with City / State /Pin code
      • Contact Number

      Kindly use the above quoted Ref No. for any future correspondence on the subject to facilitate quicker resolution.

      Warm Regards,
      ITC Cares Team
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        P
        Prabhakaran Dharuman
        from Coimbatore, Tamil Nadu
        Nov 22, 2018
        Resolved
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        Resolved

        Address: Erode, Tamil Nadu, 638004

        I have bought bingo chips rs.5 packet. I have seen insect which was fried one found inside the packet. My 2 years daughter had eaten this chips. Atlast, we have seen this. Please take care of your customers health. I have sent mail to [protected]@itc.in. But there is no response till now. I have sent reminders too. Please check and respond. Take immediate action and reply me.
        Dec 27, 2018
        Complaint marked as Resolved 
        ITC customer support has been notified about the posted complaint.
        Nov 22, 2018
        Updated by Prabhakaran Dharuman
        Mail sent on November 4th. No response from your team

        Verified Support
        Nov 23, 2018
        ITC Customer Care's response
        Dear Sir/Madam,

        We acknowledge the receipt of your feedback regarding our Bingo Chips. To help us serve you better, kindly write to us with the following details to [protected]@itc.in.

        • Complete Postal Address
        • Contact Number

        Warm Regards,
        ITC CARES TEAM
        Toll Free:[protected]
        Email us @: [protected]@itc.in
        File a complaint with Erode District Designated Officer (Food Safety) with the evidences you have
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          V
          vijay@gode
          from Mahishadal, West Bengal
          Nov 16, 2018
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          Address: 713148

          I have purchased a 5kg Aashirwad atta bag from a local grocery store. It is given that the content is best before 3 months from packing. As we opened, it is full of clots and small insects. The shopkeeper strictly refused to attend the compliant and said that there is no such provision to return the damaged product. Once we have sold the product it is none of our business to attend such compliants. Whereas the company says that its quality of the product is guaranteed or your back.
          ITC customer support has been notified about the posted complaint.
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            G
            garies
            from Mumbai, Maharashtra
            Nov 15, 2018
            Resolved
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            Resolved

            Address: 400071

            I have been trying to get in touch with the isc division of itc since many days for guidance. It is extremely frustrating to be greeted by your automated voice service only. Your executives are never available for the consumers or the phone just keeps ringing and nobody answers the phone! Does nobody ever come to work in itc? How come no one is ever available at any of your various numbers?!! Extremely poor service and a very sorry state of affairs!! I did not expect this laid-back attitude from a company like itc!!
            Dec 22, 2018
            Complaint marked as Resolved 
            ITC customer support has been notified about the posted complaint.
            Verified Support
            Nov 16, 2018
            ITC Customer Care's response
            We are extremely sorry for your inconvenience. If you could please share your folio number / DP ID and Client ID number under which you are holding ITC Shares, as well as your contact telephone / mobile number, we will be able to reach you for an immediate resolution of the matter.

            Best Regards
            Investor Service Centre
            ITC Limited
            Nov 19, 2018
            Updated by garies
            Thank you for your revertal! Kindly let me know at what email id can I send you the above details.
            Nov 22, 2018
            Updated by garies
            I am still waiting for you to send me your email id so that i can send you the required details...
            Very poor quality. Complaint made but no action. The taste is gone down badly. Several complaint has been made to your company via emails and Tele phonic calls but no action. Moreover they have they even called.
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              M
              from Hyderabad, Telangana
              Nov 1, 2018
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              Address: Hyderabad, Telangana

              Good Good Morning Sir,

              Im an employee of the " Solution a Div of TLG India Pvt Ltd " Hyderabad Branch which is at Himayat Nagar.Here we work as a PSP ( Product Survey Program).

              This message is to bring into your notice the Scams which are happening here in Hyderabad for a quiet good time.They are lot things which are happening, it's a big chain where so many people are involved in it and so i have decided to take a stand. I have approached many people associated with this Solutions for which we are working through emails but nobody has responded me back.Hence im looking forward for a help from ITC which is the only hope left.Below are the incidents which happened in the solution we work for which describes the Scams and behavior of the superior leadership team of the Solution towards the PSE's.

              There are many illegal Ids created in the name of an employee and salaries are been credited in the account.Many illegal superVisors who never worked those ids were created, some of the ID's are below.

              ID - AEMP[protected] Mohd Mujtaba Sayeed
              Designation - Supervisor

              ID - AEMP[protected] Mohd Yonus
              Designation - PSE

              These are one of the one examples of the IDs were in there are many things related to this like temporary Id's have been created during the temporary activities and bill have been submitted on their names. The Manager
              (Mohammad Majid ) is the person responsible for it.

              The ‘ Flying PSE ‘ activity which happened only for 10 - 15 dayss here in Hyderabad where the entire tobacco stock is restored by the Manager and selling stock in market (Majid Sir).Many other things which are against the work ethics and integrity of the work are being performed here.
              Without any fear and end of the day we the PSE’s are suffering with kind of torture he's doing to us.I request you to come here and check with the all the PSE’s individually what happened so that you will come to know the situation and the scam what happened.

              Im looking forward for ur help.i want you to raid the Solution office at Himayat Nagar with me. Im not revealing my name until and unless you help us . Im the voice for all the employees who are suffering here in the hyderabad. Not me the entire hyderabad team will help and let u know the Scam happening here individually, every month manager Majid is doing 10 to 15 lacks rupess scams from Hyderabad and other district activities .

              Thanks and regards
              An Employee
              [protected]@gmail.com
              Number:-[protected]
              ITC customer support has been notified about the posted complaint.
              Nov 01, 2018
              Updated by [email protected]
              Good Good Morning Sir,

              Im an employee of the " Solution a Div of TLG India Pvt Ltd " Hyderabad Branch which is at Himayat Nagar.Here we work as a PSP ( Product Survey Program).

              This message is to bring into your notice the Scams which are happening here in Hyderabad for a quiet good time.They are lot things which are happening, it's a big chain where so many people are involved in it and so i have decided to take a stand. I have approached many people associated with this Solutions for which we are working through emails but nobody has responded me back.Hence im looking forward for a help from ITC which is the only hope left.Below are the incidents which happened in the solution we work for which describes the Scams and behavior of the superior leadership team of the Solution towards the PSE's.

              There are many illegal Ids created in the name of an employee and salaries are been credited in the account.Many illegal superVisors who never worked those ids were created, some of the ID's are below.

              ID - AEMP[protected] Mohd Mujtaba Sayeed
              Designation - Supervisor

              ID - AEMP[protected] Mohd Yonus
              Designation - PSE

              These are one of the one examples of the IDs were in there are many things related to this like temporary Id's have been created during the temporary activities and bill have been submitted on their names. The Manager
              (Mohammad Majid ) is the person responsible for it.

              The ‘ Flying PSE ‘ activity which happened only for 10 - 15 dayss here in Hyderabad where the entire tobacco stock is restored by the Manager and selling stock in market (Majid Sir).Many other things which are against the work ethics and integrity of the work are being performed here.
              Without any fear and end of the day we the PSE’s are suffering with kind of torture he's doing to us.I request you to come here and check with the all the PSE’s individually what happened so that you will come to know the situation and the scam what happened.

              Im looking forward for ur help.i want you to raid the Solution office at Himayat Nagar with me. Im not revealing my name until and unless you help us . Im the voice for all the employees who are suffering here in the hyderabad. Not me the entire hyderabad team will help and let u know the Scam happening here individually, every month manager Majid is doing 10 to 15 lacks rupess scams from Hyderabad and other district activities .

              Thanks and regards
              An Employee
              [protected]@gmail.com
              Number:-[protected]
              Nov 01, 2018
              Updated by [email protected]
              Good Good Morning Sir,

              Im an employee of the " Solution a Div of TLG India Pvt Ltd " Hyderabad Branch which is at Himayat Nagar.Here we work as a PSP ( Product Survey Program).

              This message is to bring into your notice the Scams which are happening here in Hyderabad for a quiet good time.They are lot things which are happening, it's a big chain where so many people are involved in it and so i have decided to take a stand. I have approached many people associated with this Solutions for which we are working through emails but nobody has responded me back.Hence im looking forward for a help from ITC which is the only hope left.Below are the incidents which happened in the solution we work for which describes the Scams and behavior of the superior leadership team of the Solution towards the PSE's.

              There are many illegal Ids created in the name of an employee and salaries are been credited in the account.Many illegal superVisors who never worked those ids were created, some of the ID's are below.

              ID - AEMP[protected] Mohd Mujtaba Sayeed
              Designation - Supervisor

              ID - AEMP[protected] Mohd Yonus
              Designation - PSE

              These are one of the one examples of the IDs were in there are many things related to this like temporary Id's have been created during the temporary activities and bill have been submitted on their names. The Manager
              (Mohammad Majid ) is the person responsible for it.

              The ‘ Flying PSE ‘ activity which happened only for 10 - 15 dayss here in Hyderabad where the entire tobacco stock is restored by the Manager and selling stock in market (Majid Sir).Many other things which are against the work ethics and integrity of the work are being performed here.
              Without any fear and end of the day we the PSE’s are suffering with kind of torture he's doing to us.I request you to come here and check with the all the PSE’s individually what happened so that you will come to know the situation and the scam what happened.

              Im looking forward for ur help.i want you to raid the Solution office at Himayat Nagar with me. Im not revealing my name until and unless you help us . Im the voice for all the employees who are suffering here in the hyderabad. Not me the entire hyderabad team will help and let u know the Scam happening here individually, every month manager Majid is doing 10 to 15 lacks rupess scams from Hyderabad and other district activities .

              Thanks and regards
              An Employee
              [protected]@gmail.com
              Number:-[protected]
              Nov 09, 2018
              Updated by [email protected]
              Good evening Sir,

              Im an employee of the " Solution a Div of TLG India Pvt Ltd " Hyderabad Branch which is at Himayat Nagar.Here we work as a PSP ( Product Survey Program).

              This message is to bring into your notice the Scams which are happening here in Hyderabad for a quiet good time.They are lot things which are happening, it's a big chain where so many people are involved in it and so i have decided to take a stand. I have approached many people associated with this Solutions for which we are working through emails but nobody has responded me back.Hence im looking forward for a help from ITC which is the only hope left.Below are the incidents which happened in the solution we work for which describes the Scams and behavior of the superior leadership team of the Solution towards the PSE's.

              There are many illegal Ids created in the name of an employee and salaries are been credited in the account.Many illegal superVisors who never worked those ids were created, some of the ID's are below.

              ID - AEMP[protected] Mohd Mujtaba Sayeed
              Designation - Supervisor

              ID - AEMP[protected] Mohd Yonus
              Designation - PSE

              These are one of the one examples of the IDs were in there are many things related to this like temporary Id's have been created during the temporary activities and bill have been submitted on their names. The Manager
              (Mohammad Majid ) is the person responsible for it.

              The ‘ Flying PSE ‘ activity which happened only for 10 - 15 dayss here in Hyderabad where the entire tobacco stock is restored by the Manager and selling stock in market (Majid Sir).Many other things which are against the work ethics and integrity of the work are being performed here.
              Without any fear and end of the day we the PSE’s are suffering with kind of torture he's doing to us.I request you to come here and check with the all the PSE’s individually what happened so that you will come to know the situation and the scam what happened.

              Im looking forward for ur help.i want you to raid the Solution office at Himayat Nagar with me. Im not revealing my name until and unless you help us . Im the voice for all the employees who are suffering here in the hyderabad. Not me the entire hyderabad team will help and let u know the Scam happening here individually, every month manager Majid is doing 10 to 15 lacks rupess scams from Hyderabad and other district activities .

              Thanks and regards
              An Employee
              [protected]@gmail.com
              Number:-[protected]
              I am smoker I am smoking GOLD FLAKE Cigerates from last 5 years.But recent Cigerates quality is not up to the mark.Please take care of that.otherwise company will lose the customers.you guys are getting lot of profit from cigerates only. So take care that brand value
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                M
                Monica Santosh
                from Bengaluru, Karnataka
                Oct 23, 2018
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                Address: 560043

                Hi,

                We have a departmental store in bangalore, location babusapalya, the sales executives from itc visit the close by shops and stores, but they are yet to come to our shop, we are unable to get their contact numbers, can you please share the concerned sales person number or ask them to visit the shop to take order?
                Full address - sj departmental store, no 93, 1st main, 4th cross, mallappa layout, babusapalya, bangalore. Landmark opp to sv nilayam apartment.
                Contact person : mr. Santosh
                Phone number: +91 [protected]
                ITC customer support has been notified about the posted complaint.
                I have problem in headpain I told to my problem in doctor shidda he was not responsible for the my problem
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                  D
                  dipankar11
                  from Pune, Maharashtra
                  Oct 17, 2018
                  Resolved
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                  Resolved

                  I have purchased wills navy cut cigarettes - 3 packs today. On 2 packs it is printed as manufacturing date 13/08/2018 and cost rs.49.00 and in 1 pack, it is written manufactured on 08/09/2018 and cost printed as rs.60.00. I am purchasing the cigarettes since long when it was rs.60.00. How this print can come to market which shows manufactured on 13/08/2018 and cost rs.49.00 as printed though the seller charged me rs. 60.00. As such, it is harmful for lungs but if it is printed by the fraud star to dupe the common, it is heinous crime as we do not know the quality. How the printed cost can come as mentioned above. I may write to the chairman, if it is not addressed immediately.
                  Nov 28, 2018
                  Complaint marked as Resolved 
                  ITC customer support has been notified about the posted complaint.
                  Verified Support
                  Oct 20, 2018
                  ITC Customer Care's response
                  Dear Sir,
                  We regret for the inconvenience caused. Kindly share your contact number so that our executive will get in touch with you. Alternatively, you can write to [protected]@itc.in or call us at our toll free number [protected].

                  Regards,
                  Consumer Response Cell
                  ITC Limited
                  37 J L Nehru Road
                  Kolkata -700071
                  Apr 09, 2021
                  Updated by dipankar11
                  [protected]
                  A pack of Bingo potato chips purchased
                  by me literally only contained 2 pieces of chips and some very negligible amount of broken pieces. It would be safe to say that the pack contained 99% air.
                  I found the insects and formed web inside the Rs.10 Pack of Mom's Magic biscuits it's very bad experience with this, so I ll go for consumer complaint if you are not respond.
                  On my recent trip to Chennai, I have not ex the vendors are selling cigarettes higher than the MRP (₹1 PER CIGARETTE) printed on the box. Isn't the company providing enough margin that vendors resort to such atrocities of looting the common man? Will the company take any action to deter this practice?
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                    W
                    Wafer
                    from Kolkata, West Bengal
                    Oct 15, 2018
                    Resolved
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                    Resolved

                    Address: 700 001

                    To:
                    [protected]@itc.in

                    3 oct at 1:55 pm

                    Dear sir,

                    I have purchased two packets of fiama men gel bar refreshing pulse (Paclet of 125g x 3 + 125g free = net weight 500g)
                    I. E. 8 bars from the open market and having bar code no.[protected] and found some problems with the bars.

                    1. Melt fastly while taking bath and become soft in the soap case and next day the bar is become very soft and melting fastly.
                    2. Smell is also not effective as you mentioned in the packet.

                    I am regular user of the itc products like soap, biscuits and other personal care products. I am not expected this type of quality from the company of itc.

                    You are therefore requested to please try to improve the quality of your faima men gel bar. As a well wisher i am requesting you.

                    Thanking you,

                    Lalit kumar bhansaly,
                    [protected]
                    Nov 18, 2018
                    Complaint marked as Resolved 
                    ITC customer support has been notified about the posted complaint.
                    Verified Support
                    Oct 15, 2018
                    ITC Customer Care's response
                    Dear Ms.Bhansaly,

                    This is with reference to your complaint about our product Fiama Gel Bathing Bar .

                    We would like to thank you for expressing your concern and deeply regret the dissatisfaction and inconvenience caused.

                    At ITC, our endeavour has been to offer differentiated value propositions and enhance consumer experience. Our organisation has one of the most stringent quality standards defined for its products and we strive relentlessly to ensure consumer satisfaction and enriching product experience.

                    We thank you for your feedback and value your patronage. We do hope that you will enjoy the experience of every product introduced by ITC’s Personal Care Products Business and help us improve further with your invaluable feedback.

                    Thank You for your continued support and appreciation.

                    Yours faithfully
                    Consumer Care for ITC
                    Dear sir myself pradeep kirana store 165 sarvoday nagar behind i india family mart vijay nagar ghaziabad up my cintact no is [protected] i am complaint about non service of my shop by your gr 2or 3salesman i speak to your distributor but nothing happend plz do needful in this matter looking for a good response from you. Thanking you
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                      M
                      from Hyderabad, Telangana
                      Oct 10, 2018
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                      fake work and scams

                      Good morning sir,

                      Im an employee of the "solution a div of tlg india pvt ltd" hyderabad branch which is at himayat nagar. Here we work as a psp (Product survey program).

                      This message is to bring into your notice the scams which are happening here in hyderabad for a quiet good time. They are lot things which are happening, it's a big chain where so many people are involved in it and so i have decided to take...
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                      A
                      Amit Thukral
                      from Hyderabad, Telangana
                      Oct 8, 2018
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                      Address: 110074

                      Dear concern, i am selling your aataa from last 5 years. I have many times written complaints regarding poor delivery in my area. I have given order on 30.09.18 and after 9 days, i still havnt got my aataa. As a result of which i have to start dawat aataa for retailing. Senior (Somesh) is not showing concern in this matter. Plz look into d matter
                      Ishan store
                      Chattarpur
                      [protected]
                      Distributor-affinity, deoli, sangam vihar
                      ITC customer support has been notified about the posted complaint.
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                        S
                        Somia Alam
                        from Gobardanga, West Bengal
                        Oct 4, 2018
                        Resolved
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                        Resolved

                        Address: Kolkata, West Bengal, 700150

                        Sir,
                        I frequently buy the engage perfume spray w1 from itc as this is the only perfume i use. Few days back i had brought a engage perfume spray from the retail shop big bazar. After using i am having allergies where i have used the perfume. Few times i have used this perfume after buying, and each day i am having same problem. My mother has also used the perfume and faced the same problem. And even the spray has no scent. The mfd the perfume is 7/2018. So kindly take some action.
                        Aug 5, 2021
                        Complaint marked as Resolved 
                        ITC customer support has been notified about the posted complaint.
                        Dear Ms. Somia,

                        Our team would like to investigate the issue. Help us by sharing your contact and store details at [protected]@futuregroup.in

                        Regards,
                        Priya
                        Future Group
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                          MAD MONKEY
                          from Chennai, Tamil Nadu
                          Sep 30, 2018
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                          Address: Tirupur, Tamil Nadu

                          Sir I m from Tirupur...Tamil Nadu..here complaint on gold flak cegrate...here we seen lots of duplicate in the name o[censored]r brand... especially.. dealer supplying bundles of cegrate in the I have founded some of pocket is duplicate...it will create huge problem in ur market and and it create bad name for uuu.to get profit I think mediater doing this thing...try to find it and take action...thank you...my pH no:. [protected]
                          ITC customer support has been notified about the posted complaint.
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                            Tapanjain84
                            from Bhubaneshwar, Odisha
                            Sep 28, 2018
                            Resolved
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                            Resolved

                            Address: 767035

                            This is tapan jain from sindhekela division - titilagarh. Sir from last 1month the sales staff of itc have not visited my counter.in orissa it is main rush season of our business as it is the main fesitiv season of orissa.in this main season i dint get the itc product. After this i called the dealer mr ankur from titilagarh, he said i have not ordered anything rather than bingos tedhemedhe, flake, players, chips nd all from last six month for which they are nt taking my order. Bt the truth is most of the time i get best offer than ankur in yuppie noodles nd supriya nd ashirwada.. Than how can i order in high price. And in last six months i have orders other stuffs too as of my requirement. Nd most importantly the sales staff of ankur is vry rough in behaviour... I want to knw whther the conpany itc is nt interested in sale cigratte nd bingos product. Is it necessary for me to order all the items of itc product???
                            Nov 1, 2018
                            Complaint marked as Resolved 
                            ITC customer support has been notified about the posted complaint.
                            Verified Support
                            Sep 28, 2018
                            ITC Customer Care's response
                            Dear Sir/Madam,

                            Thank you for writing to us. To help us serve you better, kindly provide us with the following details to [protected]@itc.in

                            • Complete Postal Address
                            • Contact Number

                            Warm Regards,
                            ITC CARES TEAM
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                              C
                              Chaddu
                              from Hyderabad, Telangana
                              Sep 26, 2018
                              Resolved
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                              Resolved

                              I am N.Vijaya lakshmi running an general stores. No one of the sales executives are visiting our shop to take the order for supply since 3 months.we also complaint to the suneelkumar([protected]) and john upendar([protected]) many times who r related to our route.they are not responding properly.please take the action and send the people to place an oder.
                              Address plotno640 shopno 2 pragatinagar, opp jntuh kukatpally hyderabad telangana.
                              Oct 28, 2018
                              Complaint marked as Resolved 
                              ITC customer support has been notified about the posted complaint.
                              Verified Support
                              Sep 27, 2018
                              ITC Customer Care's response
                              Dear Sir/Madam,

                              Thank you for writing to us. To help us serve you better, kindly provide us with the following details to [protected]@itc.in

                              • Contact Number

                              Warm Regards,
                              ITC CARES TEAM
                              Hi I'm a shopkeeper, here itc sale's person sell the products for high rates and he giving reason that there is no stock
                              And selling cigarettes and other products without bill if we ask him he is not giving products to us please enquire about this
                              Thank you.
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                                Tanikotha
                                from Kolkata, West Bengal
                                Sep 23, 2018
                                Resolved
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                                Resolved

                                Address: Kolkata, West Bengal, 700030

                                Today we found some worms in sunfeast hi fi cashew cookies.
                                It was not expected to find this kind o[censored]nwanted things in such a biscuit which has been manufactured by so called 'renowned' itc company. It was disgusting. We are shocked still now.
                                Please check twice before packaging.
                                We got it in free of cost along with cream cracker biscuits.
                                There are many children who love having that hi fi biscuits, if anything bad happen to them, would your company take all the responsibilities?
                                So please, do take care of this matter.
                                Oct 28, 2018
                                Complaint marked as Resolved 
                                ITC customer support has been notified about the posted complaint.
                                Verified Support
                                Sep 24, 2018
                                ITC Customer Care's response
                                Dear Sir/Madam,

                                Thank you for writing to us. To help us serve you better, kindly provide us with the following details to [protected]@itc.in

                                • Complete Postal Address
                                • Contact Number

                                Warm Regards,
                                ITC CARES TEAM
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                                  S
                                  Shiv.Rajan
                                  from Mangalore, Karnataka
                                  Sep 23, 2018
                                  Resolved
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                                  Resolved

                                  Address: Mysore, Karnataka, 570027

                                  Hi team,

                                  There has been very serious issue on gold flake kings which is getting duplicated and supplied by the unknown sources.

                                  Its observed that the qualitiy of packing, paper used for rolling and the tobacco qualitiy is not upto the mark.

                                  I would request you to consider this as a feedback and the formal compalin.

                                  Please do the needfull.

                                  Regards,
                                  Shiv
                                  Oct 25, 2018
                                  Complaint marked as Resolved 
                                  ITC customer support has been notified about the posted complaint.
                                  Verified Support
                                  Sep 24, 2018
                                  ITC Customer Care's response
                                  Dear Sir,
                                  We regret for the inconvenience caused. Kindly share your contact number so that our executive will get in touch with you. Alternatively, you can write to [protected]@itc.in or call us at our toll free number [protected].
                                  Regards,
                                  Consumer Response Cell
                                  ITC Limited
                                  37 J L Nehru Road
                                  Kolkata -700071
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                                    CH Prashant Gullaiya
                                    from Delhi, Delhi
                                    Sep 18, 2018
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                                    Address: New Delhi, Delhi, 110048

                                    Basically i m a shopkeeper i m selling itc products (Cigarettes) also. And who's giving itc products he just misbehaved with us. He even don't know how to talk and he's also not giving display to me also
                                    He's saying we ll nt give me display. They are saying they are getting display from the company but i ll nt give u. Do whatever u want to dooo
                                    Sooo kindly help me out
                                    ITC customer support has been notified about the posted complaint.
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                                      Priyagaba
                                      from Kaithal, Haryana
                                      Sep 2, 2018
                                      Resolved
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                                      Resolved

                                      Address: Panipat, Haryana

                                      Kindly plz check packing of aashirvad atta..
                                      We have the departmental store in which many products o[censored]r company also sold by us but there is problem in a product'ashirwad atta'.
                                      So many complaints come from consumers as they are not satisfied with packing as they say packing is not done properly or maybe open, thats why they return their purchasing of such product.
                                      Plz pay attention for this problem.
                                      We have try to make complaint many times but get no quick response.
                                      Oct 4, 2018
                                      Complaint marked as Resolved 
                                      ITC customer support has been notified about the posted complaint.
                                      Verified Support
                                      Sep 03, 2018
                                      ITC Customer Care's response
                                      Dear Sir/Madam,

                                      Thank you for writing to us. To help us serve you better, kindly provide us with the following details to [protected]@itc.in

                                      • Complete Postal Address
                                      • Contact Number

                                      Warm Regards,
                                      ITC CARES TEAM
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