ITC Complaints & Reviews

I have purchased a 5kg Aashirwad atta bag from a local grocery store. It is given that the content is best before 3 months from packing. As we opened, it is full of clots and small insects. The shopkeeper strictly refused to attend the compliant and said that there is no such provision to return the damaged product. Once we have sold the product it is none of our business to attend such compliants. Whereas the company says that its quality of the product is guaranteed or your back.

I have been trying to get in touch with the isc division of itc since many days for guidance. It is extremely frustrating to be greeted by your automated voice service only. Your executives are never available for the consumers or the phone just keeps ringing and nobody answers the phone! Does nobody ever come to work in itc? How come no one is ever available at any of your various numbers?!! Extremely poor service and a very sorry state...

Good Good Morning Sir,

Im an employee of the " Solution a Div of TLG India Pvt Ltd " Hyderabad Branch which is at Himayat Nagar.Here we work as a PSP ( Product Survey Program).

This message is to bring into your notice the Scams which are happening here in Hyderabad for a quiet good time.They are lot things which are happening, it's a big chain where so many people are involved in it and so i have decided to...

Hi,

We have a departmental store in bangalore, location babusapalya, the sales executives from itc visit the close by shops and stores, but they are yet to come to our shop, we are unable to get their contact numbers, can you please share the concerned sales person number or ask them to visit the shop to take order?
Full address - sj departmental store, no 93, 1st main, 4th cross, mallappa layout, babusapalya, bangalore. Landmark opp to sv nilayam apartment.
Contact person : mr. Santosh
Phone number: +91 [protected]

I have purchased wills navy cut cigarettes - 3 packs today. On 2 packs it is printed as manufacturing date 13/08/2018 and cost rs.49.00 and in 1 pack, it is written manufactured on 08/09/2018 and cost printed as rs.60.00. I am purchasing the cigarettes since long when it was rs.60.00. How this print can come to market which shows manufactured on 13/08/2018 and cost rs.49.00 as printed though the seller charged me rs. 60.00. As such, it is harmful for lungs but if it is printed by the fraud star to dupe the common, it is heinous crime as we do not know the quality. How the printed cost can come as mentioned above. I may write to the chairman, if it is not addressed immediately.

To:
[protected]@itc.in

3 oct at 1:55 pm

Dear sir,

I have purchased two packets of fiama men gel bar refreshing pulse (Paclet of 125g x 3 + 125g free = net weight 500g)
I. E. 8 bars from the open market and having bar code no.[protected] and found some problems with the bars.

1. Melt fastly while taking bath and become soft in the soap case and next day the bar is become very soft and melting fastly.
2. Smell is also not effective as you mentioned in the packet.

I am regular user of the itc products like soap, biscuits and other personal care products. I am not expected this type of quality from the company of itc.

You are therefore requested to please try to improve the quality of your faima men gel bar. As a well wisher i am requesting you.

Thanking you,

Lalit kumar bhansaly,
[protected]

Good morning sir,

Im an employee of the "solution a div of tlg india pvt ltd" hyderabad branch which is at himayat nagar. Here we work as a psp (Product survey program).

This message is to bring into your notice the scams which are happening here in hyderabad for a quiet good time. They are lot things which are happening, it's a big chain where so many people are involved in it and so i have decided to take...

Dear concern, i am selling your aataa from last 5 years. I have many times written complaints regarding poor delivery in my area. I have given order on 30.09.18 and after 9 days, i still havnt got my aataa. As a result of which i have to start dawat aataa for retailing. Senior (Somesh) is not showing concern in this matter. Plz look into d matter
Ishan store
Chattarpur
[protected]
Distributor-affinity, deoli, sangam vihar

Sir,
I frequently buy the engage perfume spray w1 from itc as this is the only perfume i use. Few days back i had brought a engage perfume spray from the retail shop big bazar. After using i am having allergies where i have used the perfume. Few times i have used this perfume after buying, and each day i am having same problem. My mother has also used the perfume and faced the same problem. And even the spray has no scent. The mfd...

Sir I m from Tirupur...Tamil Nadu..here complaint on gold flak cegrate...here we seen lots of duplicate in the name o[censored]r brand... especially.. dealer supplying bundles of cegrate in the I have founded some of pocket is duplicate...it will create huge problem in ur market and and it create bad name for uuu.to get profit I think mediater doing this thing...try to find it and take action...thank you...my pH no:. [protected]

This is tapan jain from sindhekela division - titilagarh. Sir from last 1month the sales staff of itc have not visited my counter.in orissa it is main rush season of our business as it is the main fesitiv season of orissa.in this main season i dint get the itc product. After this i called the dealer mr ankur from titilagarh, he said i have not ordered anything rather than bingos tedhemedhe, flake, players, chips nd all from last six month for which they are nt taking my order. Bt the truth is most of the time i get best offer than ankur in yuppie noodles nd supriya nd ashirwada.. Than how can i order in high price. And in last six months i have orders other stuffs too as of my requirement. Nd most importantly the sales staff of ankur is vry rough in behaviour... I want to knw whther the conpany itc is nt interested in sale cigratte nd bingos product. Is it necessary for me to order all the items of itc product???

I am N.Vijaya lakshmi running an general stores. No one of the sales executives are visiting our shop to take the order for supply since 3 months.we also complaint to the suneelkumar([protected]) and john upendar([protected]) many times who r related to our route.they are not responding properly.please take the action and send the people to place an oder.
Address plotno640 shopno 2 pragatinagar, opp jntuh kukatpally hyderabad telangana.

Today we found some worms in sunfeast hi fi cashew cookies.
It was not expected to find this kind o[censored]nwanted things in such a biscuit which has been manufactured by so called 'renowned' itc company. It was disgusting. We are shocked still now.
Please check twice before packaging.
We got it in free of cost along with cream cracker biscuits.
There are many children who love having that hi fi biscuits, if anything bad happen to them, would your company take all the responsibilities?
So please, do take care of this matter.

Hi team,

There has been very serious issue on gold flake kings which is getting duplicated and supplied by the unknown sources.

Its observed that the qualitiy of packing, paper used for rolling and the tobacco qualitiy is not upto the mark.

I would request you to consider this as a feedback and the formal compalin.

Please do the needfull.

Regards,
Shiv

Basically i m a shopkeeper i m selling itc products (Cigarettes) also. And who's giving itc products he just misbehaved with us. He even don't know how to talk and he's also not giving display to me also
He's saying we ll nt give me display. They are saying they are getting display from the company but i ll nt give u. Do whatever u want to dooo
Sooo kindly help me out

Kindly plz check packing of aashirvad atta..
We have the departmental store in which many products o[censored]r company also sold by us but there is problem in a product'ashirwad atta'.
So many complaints come from consumers as they are not satisfied with packing as they say packing is not done properly or maybe open, thats why they return their purchasing of such product.
Plz pay attention for this problem.
We have try to make complaint many times but get no quick response.

In room no . 3005 when few kids already had coffee, we checked that it was expored. Similarly, in room no. 3011. When we complained to the manager, they did not respond to us properly. They are not ready to take any action. I dont know how this property is rated 5 or 7 star property... it is 30th august 2018 that we are staying in this property and this is happening .. this is very shameful and not acceptable.. hope you will consider this problem and take an action .

I had on 28/08/2018purchased2 kilogram pack of captioned product from Maha Bazaar, HSR Layout, Sector1, Bangalore 560102.On the morning of 29/08/2018, while opening the packate, s mall worms(small caterpillar) were found inside.Upon approaching Maha Bazaar, instead of replacing the package, I was asked to contact your customer care number[protected].As this number was getting engaged for a long time, Iam forced to send email.Kindly resolve my complaint and replace the packate.

Team,
I have purchased 4 cigarette (Rs 15/stick) from a pan shop opposite to star market in manipal county road, singasandra, chikka begur, bangalore on 8/22. I had felt severe headache after smoking the same. When i checked the trademark in the cigerette, it found to be some picture like leaf of something that not at all matching with the original. I have similar experience earlier also when i purchased cigaratte from the near by bakery as well. So looks like there is a mafia running behind this.. Please look into this asap..

We supplied maida to itc at bhimvaram.we made a contract for 100 tons. Our first two truck goods was accepted . But the third truck was rejected. Due to this we made a loss. We requested to cancel the contract. They are not listening. Our phone calls are being not attended.
they are not releasing the payment, more than two months have passed
vaishno flour mill pvt Ltd Satna.