ITC Complaints & Reviews

Please initiate action against itc cigarette company which properly not checked the packaging of cigarette packet gold flake kings which is having 2 half cigarettes[protected], CFD 126995V2X51).if possible the company have to refund 2 cigarette cost to my account abdul khuddus, no:[protected] in sbi, ifsc code:sbin0003529.from abdul khuddus, h-no:[protected]/7, road no:4-c, near ozone hospital, green hills colony, kothapet, hyderabad.

Hello sir, i'm abdul mouqtadeer from nalgonda, telangana. Pin: 508001.
I have a complaint about the supervisors of my area. I own a shop which is being displayed by your brand. And it has been years that my shop is not upgraded and the paint is faded the ceiling you provided has fallen due to cracks and the main thing the display board is being removed for replacing with new one nearly a year ago and till today i haven't got any new board and the company has provided a televison to display your advertisements which is also removed by supervisors saying they will replace it shortly but no response again i even requested them to upgrade my shop as i accepted to display your brand they just shake heir heads and the work is not done. So i kindly request you sir to take action on this aspect. Thank you sir
Your's
Abdul mouqtadeer
Nalgonda, telangana
Pin:508001.

Today I bought one pack of Gold Flake King price is Rs.150. When I'm unpacking it that time I feel something is wrong with this packet.After unpacking my doubt becomes true.Each and every cigrattes of this packet labeling with Gold Flake King it looks similar but you can easily understand that these are duplicates.I'm attaching pictures of those so it will be very clear....

The product on pack Claims:
"..Wrapped with the promise of B Natural and free from any added preservatives or colours..."

However the ingredient list has Colors and preservatives!!
Water
Blended Mango Pulp (24%) [Of which Alphonso Mango Pulp (4%)]
Sugar
Acidity Regulator (INS 330)
Stabiliser (INS 440, INS 466)
Antioxidant (INS 300)

CONTAINS PERMITTED NATURAL COLOUR(S) (INS 160a(ii)) AND ADDED FLAVOUR(S) (NATURE IDENTICAL FLAVORING SUBSTANCES)

Aashirvaad atta is superbb atta ever i had in my life
But this product is not supplied regularly in our area so its unable to consume it
So unfortunately we have to consume different atta

In a month only during first week we get aashirvaad atta later we dont get this product for whole month unfortunatelly we have to consume different atta

So its my humble request, please supply regularly aashirvaad atta for our health benefits.

Regards

In ashirvad aata u give the pack of salt i buy the ashirvad aata's 5 pack of ashirvad in month so i got 5 packet of salt in one family of 4 or 5 members we use only 1 pack of salt use in month and junarly avery budy use 1kilo pack of salt in month what do we do of other 4 packet of salt every month remaining 4 pack of salt its not any useable for us so i have requested to the vompany please give us any other iteam instead of salt wich one is use fore us like u gave britaniya bescute pack like that item is useable with every pack of ashirvad ataa

This is to inform you since past few years we are using your above mentioned product but now has found that plastics are also mixed along with this atta.

May you please organise to investigate the same & let us know the fact about this product at the earliest.

For your ready reference a video clip is also attached & has also found it true after trying the same at my home.

Which has surprised me a lot.

Waiting for a revert from your end on priority basis.

My email ID - [protected]@gmail.com

I am running a general store, Your Own Shop ( Address: 75, SHAKTI VIHAR, PITAM PURA, NEW DELHI) have a complaint regarding your distributor Mr. Naveen and Mr. Arun and also Mr. Harpreet arora and Mr. Prashant, that they are not supplying ITC products and bills properly. we are not getting products in proper time and also wanted to file a complain, concerning unprofessional behavior by your distributors and even after so many request to your distributors they are ignoring us. I also want replacement of your product i.e. Atta but your distributor ignoring our complaint and lines said by your distributor to me ( challenge karta hun jisko complaint karni hai krdo na hi replacement hogi aur na hi goods supply hoga aur na hi apki suni jayengi ) . This kind of behavior is unacceptable.
i look forward to your reply and resolution to my problem. please do the needful as early as possible

Regards

Chander Kapoor
address: 75, shakti vihar, pitam pura, new delhi
shop name : your own shop
contact no: [protected]

This is naresh kumar from delhi.
I purchased an aashirvaad atta today (26/02/2018, 11:30 am) from easy day store (Nathu colony chawk, shahdara, delhi-110093). But i observed that the wheat is not as usual it would be.

After making the atta when it was washed it was having a gum type material. We were panicked.

And then i go back to the store and called the police. And tomorrow i am going to consumer court to register a complaint of aashivaad atta company.

Plz take a strict action against this.

Sir,
Recently bought fiama gel + creme soap (Frangipani+almond cream) a pack of 4 soaps weighing 125 gms. Each for rs.186/-. Not satisfied with this variant coz hard lumps are formed on soap creating rashes on the skin while applying. Photos enclosed for reference.
Requesting to look into the matter and resolve this issue.

Jithendra s. Patel

Hello team,

I had placed the order on saturday dated 27/01/2018. I have called the sales executive for more than 5 times in a week. Every time he said that he will deliver the goods tom. I don't understand when will that tom come. Please look into the issue.
Sales executive contact number is [protected].
Unhappy with itc
Regards,
Varun jewargi
[protected]

I am writing complaint about not getting a supply o[censored]e itc product
Actually ue sale man is coming to our store and talking the order but it not come so i asked the sales man so the salesman told
His owner told him not to put items for that shop. So i am complaining

Y can’t the send if any problem of payment nothing then y the can’t send the product

If they can’t send tell us frankly we will buy hindusthan product and sale

Replay me fast about this complaint

Good afternoon. This is sundeepreddy from visakhapatnam i had purachased the aashirvaad whole weat atta 5 kgs pack of batch no 13 a. M2 pkd 06. Jan 2018 for rs 230. I belive that ur premier brand maintains the quality as well. On 04.12 2018 at 7.30 pm we opened the pack and made chapatis. We observed taht the wheat is not as usual it would be.
We observed that after making the atta when it was washed it was having a gum type material. We were panicked. On referring to friends we were shared an video of similar experience. We were shocked.

Kindly let us know if that gummy materail is an intergral part of wheat and is edible. We have soaked thsi overnight in water and observed that its not solube in water. I suppose if it is an edible material it shall be soluble ion water. Kindly sent us the details of the gummy materail and its propoertires iots origin we are of the doyubt that whether the atta is adultrated. I can send the photos i[censored] need.

Dear sir i m nevil from amalsad. Ur company product ashirwad atta buying anupam agency bilimora he is not behave for retailer always high price gave atta and lots of bad behave retail shop... Today also bad behave with me. So i stopped it company selling ashirwad atta n all product n my association also decide not selling it product. My contact number is [protected].

Dear sir i need all product of itc ill tired to call but they didn't give good response he said ha ji kal krwata hu parso ho jayega and mostly tym he can't picked up my call i tired to calling him but he can't give me response then finally buying parle g products but i need sunfeast plzzz solved my problem urgently

Mr. Saif ali

Adress :- in side hathipol udaipur

Contact number:- [protected]

Hello sir,

I am tibu and i would be interested to be a part of itc family. I am looking for itc whole sale distribution in kerala state. If any opportunities in any part of the kerala for whole sale distribution i am interested. Please consider the request and waiting for your reply. I will be available in the below contact number for any further information.

Regards,
Tibu
[protected]

Dear sir i am retailer o[censored]r engage deo and perfumes.. Plus distributor of other deo componys...
I want engage poket perfume for sell but no one of sales man visited in my town... Chopda, dis-jalgaon, maharashtra
Then i tried to call jalgaon district super stockist of itc.. Mr. Arun jaju
But he always said aaj aayega kal aayega sales person...
Then i call ur itc asm mr. Prasanna then he said sir i am talking with mr. Arun jaju...
After 2 days mr. Prasanna is not taking calls... Then why shoud he stat on the asm post...
Last 3 months no one is comming for our orders...
We are reatailers... We sell ur product then compony grows up..
But if we don't have stock then what should we do...
This type of bad service i never seen befor...
Try to sort out my problem
Sachin gifts & genaral, chopda

My shop has gold flake board display hung up at the front gate. It is hung up there for more than 6 year but we have not been given any scheme in return for the same.
The distributor and area supervisor now approached us to settle by accepting one month/two month's scheme which is not appropriate to have. Since scheme has been eaten by the middlemen for so long time, we want pending scheme of previous 6 years.
Your prompt action is highly appreciated in this regard.

Mr. Jaghpal singh chauhan
Rohit general store
Sarai pipal thala
Opp. Adarsh nagar
New delhi-110033

Hi sir
I am gaurav from bhayander i am running a retail shop and it as been completed 1 year and i had complained about this issue so many times but still no one as bothered about this issue. No single salesman visit the shop for cigarettes and complaining the area manager even he always says i will send a salesman next day but no one visit the shop for order. They are busy with black marketing

Dear sir/madam

We have ordered engage m1 perfume spary from wallmart best price jalandhar on dt 07/12/2017, yesterday they delivered material at our door steps.
Sir, perfume that we ordered mentioned above is not sprayed, it has some problem with its nozzle spray. We try several times to spary but it doesnt come.
So kindly replace that perfume with new one and check that from your end why that thing happens.

Early response is highly appreciated.
Varun kapoor
[protected]
N. G 66a, parbhat nagar, opp gurudwara
Jalandhr-144008