ITC Complaints & Reviews

I had placed order via your online ITC Store on 15 May 2022, the details of which are below:
Order #450444 for Rs.910.

Order were scheduled to be delivered by 16 May 2022. However, they were not.

Tracking link they sent to me at my email was also not working.

Instead, on 16 May around at 11 pm night i got a whatsapp message saying order is delivered which i didn't received.

Will i get my order ?

Kindly let me know what to do?

Looking forward to a response from you.
Thanks in anticipation.

Kind regards
S

Dear Team,
I have placed an online order in ITC Store on 2nd May2022 & delivery date was 4th May2022, even after passing 5 days from delivery date I did not received my order. Whenever I talked with their customer care they just told me to wait for next 24 Hours. Please find my Order ID #440557 & as well as reference no.#117253 when I am talking with them.
I am waiting for your reply and hope for the positive resolution on this issue.
Regards,
Sujoy Bardhan

Dear sir/madam
I am a grain merchant of Akodiya and shujalpur and I sold a wheat to ITC ABD about 90-100 tons but my payment is still Due from last one and half month of my firm Gopal Trading Company and Ravi Traders Shujalpur and my both firms account number is already updated. Please take an immediate payment action against the purchase of wheat

Today ate a candyman choco double eclairs chocolate. Felt shocked in the last layer of chocolate. Got a small thin layered plastic cover in the chocolate.
While chewing thought that it would be a ingredient of coconut. But when spit and saw that it is a plastic layer which is inside the chocolate. Which is harmful for the person. Please be careful when eating these type of chocolates. Having trust on Brand we buy them but feel bad to these situations.

I placed an order for the material on-line and paid in advance to your company with order ref #230588. I recieved short of material for which i maid complains vide ref no. #57620 through mails and customer care and got the reply that i will get the refund with in 24 hours..It seems i am being fooled for the last four months which has harassed and mentally tortured me.
kindly do the needful at your end as soon as possible else i will be taking legal action at your risk and cost.
Charanjit Singh
Mobile no. [protected]

Hi this is Manian NJS
We were running a provision shop in mowlivakkam. The order we were placed in not at all deleveried at the proper time or date. Once we went to the ITC AGENCY which is in No.3/931 B kundrathur main road Madanandapuram Porur Chennai - 116 to ask about the reason for the latence of delevering stock for that the manager spoke rudly to me. No one gave proper response for our queries.

My last complaint is insufficient of stock. On 13/04/2022 i placed a order for Rs. 2388 with that order consists of 29 products, the order should be delevered in 15/04/2022 but it has been deliveried on 17/04/2022, even the deleveried only 6 products for 29 products

I have attached my bill of the product which i have received and also the order which we placed in the unatti app

Please take necessary step fory quries

Thank you

I have placed two orders no. 394348 and 385107 delivered on 10th April and 8th April respectively. In both the orders i have ordered Classmate notebook pack of 12 but received only one notebook each in both the orders. Even after several reminders via email & assurances on call from their customer care executives, the refund has not been done yet. This is sheer intentional harassment. We need compensation of not less than 100000 Rs for this trouble and harassment.

I ate Bounce biscuit. It was foul, looks expired long back. But there are more 4 months to expire, written on the cover.

We are in process of getting district level frenchise of ITC LTD.

Communication is established through mail id [protected]@itc-distributors.org.in

Kindly let us know that, the above mail channel is authentic to proceed with monetary exchanges as part of the process they mentioned.

Today, I ordered veggie pocket pizza from Dunzo. And I received completely spoiled food. I was very excited to eat and quickly deep fried it. After eating 1 byte Vomit got started.
I am 9 month pregnant and my husband thought it is because of that only but I asked him to check the food packet and we found fungas on all the remaining pizza pocket.
I want to file the complaint against them and wanted to get the compensation as well.

Find fungus and skin type material in B natural juice havingFssai no. .[protected] Batch no. .B9LM030222

An employee, named ravi kumar who works in ITC - Kumar.[protected]@itc.in CONTACTed me, that he wants to staymin my house in worli on rent. The rent agreement was to be done by ITC company. Ravi told me that vendor registration needs to be done for which he took all documents from me. I gave him all the documents in 1 day time. From february 15th to march 26th he kept saying that vendor registration is processed and your money I will send you the rent amount and deposit money in 2 days. This went on till feb 15th to 26th march. You may ask Mr. Bhushan of HR (bhooshan.[protected]@itc.in) and Mr. Jagbandhu (Jagabandhu.[protected]@itc.in). Both of them were involved in my vendor regestration and were collecting documents from me. Now.suddenly after 1.5 month of following up Mr. Ravi says I do not want to stay in your apartment (he has given me 10, 000 as token amount of which I have screen shots). AND TELLS ME TO DEAL WITH ITC SINCE ITC WAS GOING TO PAY RENT TO ME. For no reason I have lost 2 months of rent. Per month rent is 40, 000/-

80, 000/- rupees of mine are lost cause some ### suddenly backed off. This is what I get for being patient and believing Mr ravi that today the rent will come madam tomorrow the rent will come

Why do you keep such pathetic employees who have no sense or ethics to handle a situation. That Ravi has blocked me from all CONTACTs and says HANDLE THIS WITH ITC. SO HERE I AM.ITC. TELL ME WHAT TO DO

Myself Srinivas from telangana Secunderabad I'm having a problem with imitative brand of your Products {{Navy Cut }} in my area surroundings I'm getting a duplicate Navycut cigarette the whole supplier is distributing the fake brand of NavyCut.. in entire Area surroundings..
Plz sort this problem for me and save your product sales..

Dear ITC Heads, M/S, HEMA SAI Agencies heading by SURYADEVARA DEVI PRASANNA, D/O NARAYANA RAO and W/O BODEPUDI KIRAN is th Distributor of ITC FMCG and CIGARTETTS for INRAHIMPATNAM, ANDHRAPRADESH, KRISHNA DISTRICT-521456..she was taken money 20lack from from me by showing ITC Distribution and now some one third party MAHENDRA is running the firm in authorizingly.she is not available from last 6 months and her husband too...It's a reputation of the company and cheated me...pls contact.my number [protected]

I was purchasing a cigarette from a shopkeeper he provideded duplicate gold flake he had done so many times please tell us what we have to do contact number [protected]...

Yesterday i have bought a packet of gold flake i got 7 cigarettes in it i took the pocket when i reached home opened the packet seven cigarettes

Dear Sir
maine ITC Rewari me 3 mahine tak job ki thi jisme se 1 jan se lekar 17 march tak ki salary mujhe mna kr rhe hai ASM Sagar Chandna Wo kahte hai ke Company ne Salary nhi di to main kya Karu wo na hi meri call uthate hai or na koi response dete hai mujhe paiso ki bahut jarurat hai main bhaut gareeb aadmi hu please meri help kijiye

On promise day there was a contest on the official instagram account of "Sunfeast Dark Fantasy". For which I have been announced as the winner. Later on they asked for the " Sending Address ", for which I cooperated too. But I haven't received any positive response from the team, both on instagram and email.

I want to exchange my mattress neelkamal

I had paid Rs. 23296 through credit card on 9th December for booking which was canceled and the refund has not been issued since 2 months. Hotel is avoiding it and making us go in rounds.