[Resolved]  Itzcash Card — Book flight ticket

Address:New Delhi, Delhi, 110009

I had a booking of 13 members in the vistara flight by itz travel portal... Flight date 23/04/2017 in morning 7.30a. M.
On 22/04/2017 customer call me and said he want to cancel one member ticket and i cancel the one of member ticket...
On the timing of the flight, all members are check in to airport
The care of vistara said the members your eight member tickets has been cancelled by the agency,,,,
Passengers want his money back through me,,,,,
Passengers want his total amount of 12 members
According to the vistara airlines the flight has been cancelled by the portal of the agency on 22/04/2017 on 4.22
But itz agency person said the tickets are not cancelled
Customers daily come in my shop want his refund...
Daily i call in itz customer care and he said i want time like 2 to 3 days 24 to 48 hours daily this process is going on...
I don't want to work this company any more i want customer money back..
I want to return the customer amount...
The company cheated with his agent
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May 29, 2017
Complaint marked as Resolved 
ItzCash Card customer support has been notified about the posted complaint.
Verified Support
Apr 28, 2017
ItzCash Card Customer Care's response
Dear Sir,

We tried calling you on the given no but the same is continuously disconnecting and no response hence if your complaint is still persisting request you to please feel free to call us on [protected]/61125757.

We shall be happy to be of assistance to you.

Regards,
ItzCash Customer Care Team.
Apr 30, 2017
Updated by namanpopli0000
YOUR TEAM IS NOT CALLING ON MY NUMBER I[censored] CALL ON MY NUMBER ASSURE THAT I RECEIVED THE CALL... YOUR COMPANY IS TRYING TO MAKE A FOOL OF HIS WORKING AGENTS...
FIRST OF ALL YOU ARE UNABLE TO RESOLVE THE MY PROBLEM... OR YOU ARE TYING TO MAKE A FOOL...
IF YOUR ARE NOT ABLE TO SOLVE MY PROBLEM SO REFUND THE CUSTOMER AMOUNT OF THE TICKETS...
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