[Resolved]  Itzcash Card — cancelled ticket amount refund by irctc to itz but not in my account

Dec 21, 2017

Updated by saurabhtiwari_7 The transaction and cancellation ID for the two tickets are as follows:

(First Ticket)
Cancellation id- [protected]
Transaction id- [protected]
Refund amount - 920 INR

(Second Ticket)
Cancellation id- [protected]
Transaction id- [protected]
Refund amount - 540 INR

Please do the needful, and acknowledge.
My number is now available, you can call to get some clarifications, if any

Dec 21, 2017

Updated by saurabhtiwari_7 I cancelled my two tickets on 17th december, 2017 which i booked via itz's payment gateway. The amount should have been refunded by irctc on 18th december, 2017 but has not been refunded even after 3 days. According to irctc the ticket has been cancelled and the amount has been sent to itz but the refund has not been credited to my account.

The transaction and cancellation id for the two tickets are as follows:

(First ticket)
Cancellation id - [protected]
Transaction id - [protected]
Date of transaction - 11 dec 2017
Refund amount - 920 inr

(Second ticket)
Cancellation id - [protected]
Transaction id - [protected]
Date of transaction - 11 dec 2017
Refund amount - 540 inr

Please do the needful, and acknowledge.