[Resolved]  Itzcash Card — In respect of deducted cash amount from my protel for swiping machine without my permission and knowledge by mr. Ganesh sawant

Address:400072
Website:www.itz.com

Sir,
I am anjali chavan i am holding your remmitance and railway portal from one year 4 months ago your employee mr. Ganesh sawant who has provided the services from itz to me on this basis i was doing the busniess of money trasfer tiketing and other in sakinaka shop but due to shifting i requested to mr. Sawant to change my distributer of money trasfer sakinaka to vasai and he took 1 month for it and after the trasfer if dedcuted the 4, 600/- from my protel account for swiping machine without my information and consent. And he told, are you takeing the swipe machine but i said that in vasai i dont have any use of swipe machine bcoz of rural area. But he dedcuted the said amount from my portal when i ask him why u dedcuted the said amount from my portal he lying to me that i give him permission to directly dedcuted the said amount but thereafter i strecly said to him that emidiatly you credit the said amount in my portal then he told me now the amount has gone to the account of itz and it take time of one month to credit the money but from that time i contiously calling and try to contact him but till today he is not giving me any response about that amount and not reciving my call till today i am suffering the grave losse from 4 months and my busniess is stopped from last four month
Kindly take the oppropriate legal action against the said mr. Ganesh sawant and team otherwise i will go to legal proceding against the itz and all related employees and persons
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Apr 20, 2017
Complaint marked as Resolved 
ItzCash Card customer support has been notified about the posted complaint.
Verified Support
Mar 09, 2017
ItzCash Card Customer Care's response
Dear Sir,

We tried calling you on the given no but the same is ringing continuously and no response hence request you to either provide your alternate no or please feel free to call us on [protected]/61125757.

We shall be happy to be of assistance to you.

Regards,
ItzCash Customer Care Team.
Mar 10, 2017
Updated by chavananjali
i dont get any call from your side...
Verified Support
Mar 17, 2017
ItzCash Card Customer Care's response
Dear Sir,

As confirmed by our team they are working on your query and shall revert to you at earliest.

Request you to pls wait till then, apologies for the delay.

Regards,
ItzCash Customer Care Team.
Apr 20, 2017
Updated by chavananjali
i got the refund of Rs.4100 out of the Rs.4600. but its ok and my problem is solved of swiping machine money and thank you for your support...
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