[Resolved] Itzcash Card — irctc refund refund given by irctc but not credited to bank | |
The ticket was auto cancled 12th June, 2018 which i booked via ITZ'S payment gateway. The amount should have been refunded by 13th June, 2018 but has not been refunded even after 9 days. According to IRCTC the ticket has been cancelled and the amount has been sent to ITZ but the refund has not been credited to my account. Cancellation id- [protected] ACTUAL REFUND DATE 13-Jun-2018 BANK RFND TXN ID[protected] Was this information helpful? | |
Aug 12, 2018 Complaint marked as Resolved ItzCash Card customer support has been notified about the posted complaint. Verified Support Jun 26, 2018 ItzCash Card Customer Care's response Dear Sir, We are unable to contact you and inform the below refund status as there is no contact no mentioned in the above complaint. The said transaction has already been refunded to your bank hence kindly check at your end and revert if any query. Issue Date Request Date Completion Date Bank Ref. # Remarks Refund Amount [protected]:34:41 [protected]:47:48 [protected]:47:49 [protected] IRCTC Bulk Refund INR 1107.60 For any other assistance, please feel free to call us on [protected]/61125757. We shall be happy to be of assistance to you. Regards, EbixCash Customer Care Team. | |
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