[Resolved] Itzcash Card — irctc train ticket cancellation amount refund requesting-regd

[Resolved] Itzcash Card — irctc train ticket cancellation amount refund requesting-regd —

V vykunta rao from Vepagunta, Andhra Pradesh

I had booked an e-ticket from irctc on 21-sep-2017 to travel on 10-jan-2018 and cancelled in the month of jan 2018. Amount refunded by irctc on 12th june as per the message sent by irctc. But till now i have not received the refunded amount. Mail request sent to irctc and itz cash for several times and problem was not rectified yet. Please resolve the problem as early as possible. Konark express. Transaction id: [protected] Date of cancellation 11-jan-2018 Cancellation id: [protected] Was this information helpful? No (0) Yes (0)
Mar 28, 2018 Complaint marked as Resolved ItzCash Card customer support has been notified about the posted complaint. Verified Support Feb 13, 2018 ItzCash Card Customer Care's response Dear Sir, As per our telephonic confirmation done today your query has been attended and resolved. For any other assistance, please feel free to call us on [protected]/61125757. We shall be happy to be of assistance to you. Regards, EbixCash Customer Care Team. Feb 15, 2018 Updated by vykunta rao Dear Sir/Madam Thank you for your immediate response and i used my IRCTC account to book the ticket.But i used some other account(Friends) for transaction payment.I request you please let me know hint of account holder name/account number. Thank you Verified Support Feb 23, 2018 ItzCash Card Customer Care's response Dear Sir, We are extremely sorry as we cannot provide any bank or card details cause the same is not recorded at our end due to RBI guidelines. We can at the max tell you that its a Debit Card powered by VISA hence request you to kindly check at your end and resolve. Regards, EbixCash Customer Care Team.
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