[Resolved] Itzcash Card — itz cash refund of cancelled irctc ticket by itz

Amit00735

from Dehra Dun, Uttarakhand

Address:

829110

I cancelled my train ticket on 7th november, 2017 which i booked via itz's payment gateway. The amount should have been refunded by 10th november 2017 but has not been refunded yet. According to irctc the ticket has been cancelled and the amount has been sent to itz but the refund has not been credited to my account.
Cancellation id - [protected].
Transaction id - [protected].

I would like to get this problem solved as soon as possible.

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Jan 12, 2018

Complaint marked as Resolved

ItzCash Card customer support has been notified about the posted complaint.

Verified Support

Dec 12, 2017

ItzCash Card Customer Care's response Dear Sir,

As per our telephonic confirmation done today your query has been attended and resolved.

For any other assistance, please feel free to call us on [protected]/61125757. We shall be happy to be of assistance to you.

Regards,
EbixCash Customer Care Team.