[Resolved]  Itzcash Card — Refund amount not transferred to my account

I have cancelled the ticket in irctc dated on 20 the may, journey date 5th july. I have not recived the amount. But the cancelation record shows the status payment sent to itz. Refund amount is 290rs. Evidence has been attached to the complaint. Kindly refund the amount as early as possible.
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Jul 17, 2017
Complaint marked as Resolved 
Verified Support
Jun 15, 2017
ItzCash Card Customer Care's response
Dear Sir,

We tried calling you on the given no but the same is continuously blank and no response hence if your complaint is still persisting request you to please feel free to call us on [protected]/61125757.

We shall be happy to be of assistance to you.

Regards,
ItzCash Customer Care Team.
Complaint comments 

Comments

I have cancelled the ticket last week whose refund has been given to ITZ by IRCTC but they are not refunding back to my account nor responding to any mail or call.

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