[Resolved]  Itzcash Card — refund of cancelled irctc ticket by itz

I had cancelled the ticket against PNR Number: [protected] on 25th August 2017. The refund status on IRCTC website says, not refunded. The amount was refunded by IRCTC on 26th August as per the message sent by IRCTC.

Transaction ID: [protected]
Cancellation Id are listed below

[protected] - Amount to be refunded is Rs. 10120
[protected] - Amount to be refunded is Rs. 5060

It has been more than 3 weeks since the ticket was cancelled and I would like to get this problem solved as soon as possible.
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Oct 22, 2017
Complaint marked as Resolved 
ItzCash Card customer support has been notified about the posted complaint.
Verified Support
Sep 18, 2017
ItzCash Card Customer Care's response
Dear Sir,

As per our telephonic confirmation done today your query has been attended and sent to our Refunds Team for further process. They shall resolve and revert to you at earliest request you to pls wait till then.

Regards,
ItzCash Customer Care Team
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