[Resolved] Itzcash Card — refund of cancelled railway ticket

ekrar4u

from Delhi, Delhi

Address:

Lucknow, Uttar Pradesh, 226003

I have cancelled a ticket from ndls to lko. The details of the ticket are as under:
Transaction id - [protected]
Transaction date - 07-sep-2017
Cancellationid /refundid - [protected]
Transaction type - cancelled
Trans. Amt () - 315.0
Refund. Amt ()- 255.0
Bank - itz
Refund status - refunded
Refund date - 08-sep-2017

The amount has been refunded by irctc but have not been credited in my bank account by itz.

Please do the needful at the earliest.

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Oct 19, 2017

Complaint marked as Resolved

ItzCash Card customer support has been notified about the posted complaint.

Verified Support

Sep 15, 2017

ItzCash Card Customer Care's response Dear Sir,

We are unable to check any details with the above given transaction id & Cancellation Id hence kindly provide us correct transaction details like PG Order Id and your contact details enabling us to check and revert.

Regards,
ItzCash Customer Care Team.

Verified Support

Sep 18, 2017

ItzCash Card Customer Care's response Dear Sir,

As checked your refund has already been credited to your bank account on[protected] @ 18:43:42 bearing Bank Reference No 086930 hence kindly check with bank for further details.

If still any query then please feel free to call us on [protected]/61125757. We shall be happy to be of assistance to you.

Regards,
ItzCash Customer Care Team.